| || |
Hong Kong 2014 edition 4G Galaxy Note 10.1 registration
I bought a new/other Samsung Galaxy Note 10.1 2014 edition 4G Verizon tablet from eBay. It turns out to be a test device from Hong Kong. It is 4G LTE Verizon(unlocked), and working. Samsung won't let me register it. I want to register it. I want to see it on my Samsung account and hopefully get the perks that go with registering a new device. Having a factory warranty would be nice, too, but I've already purchased a warranty that covers accidental damage and mechanical failures, so I'm covered. I've called Samsung, both in the US, and Hong Kong, and I'm not getting anywhere. I've escalated the ticket to upper management 3X. Currently, I'm waiting on a response from Samsung Technical Support. I've been told I can't register this because it is made in another country. That makes no sense to me because all of them are made in South Korea. Samsung is an international company. Hong Kong Samsung told me there is no need to register new devices. I asked "why is there a registration process on your website, then?" The answer: "That is the old way". Can anybody help me get this registered with Samsung? Please, HELP!