1. tkalisha's Avatar
    i've been using my s4 since september and there were no issues then.

    around last week, however, i couldn't get a signal at all on mobile network. since then, i couldn't get a signal most of the time--sometimes there would be a signal but it would only last for around two to four minutes. turning it off and on again only worked for the first three minutes, and then the signal was lost again. i even pulled out the battery and took out the sim card before putting them back in. the tech support from the mobile network provider i contacted instructed me to manually search for networks, but i got message that said "error while searching for networks". i tried my sim card on other phones (it had no problem, the signal was strong) and tried to put another sim card on my phone (it couldn't get a signal). what should i do?

    any help would be appreciated, thank you in advance.
    05-01-2014 05:07 AM
  2. Golfdriver97's Avatar
    Welcome to the forums.
    I would contact Samsung, and see what they have to say. It may be the hardware has gone bad.
    05-01-2014 08:27 AM
  3. Almeuit's Avatar
    Welcome to the forums.
    I would contact Samsung, and see what they have to say. It may be the hardware has gone bad.
    This.. And welcome .

    Sent from my T-Mobile Note 3 using AC Forums.
    Golfdriver97 likes this.
    05-01-2014 09:34 AM
  4. B. Diddy's Avatar
    Welcome to Android Central!

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    05-01-2014 12:15 PM
  5. STARGATE's Avatar
    Welcome to the forums!

    I'm sorry you're having trouble with your phone, unfortunately nothing is perfect.

    Assuming you already check the networks and did some of the obvious stuff.

    I agree with Golfdriver, call Samsung.

    Unless you have insurance on the phone. If so, call the insurance provider first.
    Who is your carrier?
    They might be able to do something.

    Let us know what happens.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    05-02-2014 08:15 AM

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