1. formipepsi's Avatar
    My Galaxy Ring isn't showing up on my Windows 8. When i plug it in to my computer through the usb cord,
    1) my phone starts charging
    2) a message pops up on my phone notification bar that says "Connected as a media device"
    3) my laptop makes a sound when plugging it in/unplugging it
    The only thing that isnt happening is a message isnt showing up on my laptop that lets me get into my files.
    When I go to "computer" on my laptops files my phone doesnt pop up.

    All I want to do is import my photos from my phone to my laptop but my files arent showing up on my computer

    Pleeeease help!
    08-15-2014 09:39 PM
  2. Golfdriver97's Avatar
    Have you tried updating Samsung drivers for your PC?
    formipepsi likes this.
    08-15-2014 10:12 PM
  3. STARGATE's Avatar
    Also, try to look on your computer for "connected devices".
    formipepsi likes this.
    08-16-2014 12:06 PM
  4. formipepsi's Avatar
    Have you tried updating Samsung drivers for your PC?
    How do I do that?
    08-16-2014 01:06 PM
  5. Golfdriver97's Avatar
    How do I do that?
    You can download them from Samsung's site. When they are done downloading, you click on it, and the install wizard should come up.
    08-16-2014 05:36 PM

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