Do not get the update through LGs crappy ass program. I just did my girls phone last night, the program bricked her phone. This hasn't only happened to me but to many others already. Check it out Unbrick the LG Ally - Android ForumsI also already tried to use this unbrick method but had no luck just like the other guy on there. Im heading To Verizon today to raise hell!!! And Im also calling LG to tell them their IDIOTS!!!!