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  1. Thread Author  Thread Author    #1  

    Default Screen cracked - touch screen not working and cannot access USB storage mode :(

    Hi, first post here, hoping someone can help me. My G2 was grabbed from me in an attempt to steal it, they took it from my hand and I pulled it back, they let go and it dropped on its bottom left corner, cracking the screen and rendering the touch screen useless. I have important pictures/data etc on the phone itself, but I can't access it when I plug in my phone. I was wondering if anyone knows any way I can access my files VIA my PC. My LG G2 has not been rooted etc, it is just as I bought it. I am from the U.K. I hope someone here can help me

    Bhav
  2. #2  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    From what I know when you plug it into your pc via USB cable you got in the box, you'll get the access to the phone from your computer, you'll see it in a form of another storage under "other devices" inside "My computer".
    You don't need to press anything on your phone, hope I helped

    Sent from my LG-D802
    Using Tapatalk
  3. Thread Author  Thread Author    #3  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Thanks for the reply, but that's the thing, nothing shows up at all under my computer. The computer registers that USB has been plugged in but nothing comes up
  4. #4  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Strange, it's suppose to install the driver automatically, try the "Kies" app, install it on your pc, it's a kind of iTunes but for android

    Sent from my LG-D802
    Using Tapatalk
  5. #5  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Also try different USB exit

    Sent from my LG-D802
    Using Tapatalk
  6. Thread Author  Thread Author    #6  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Tried all of that, installed LG PC Suite but it requires me to choose an option on the phones screen.
  7. #7  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Hmm then the only thing to do is to go to a lab and have them do it, they got a special device that transfers everything, sorry man

    Sent from my LG-D802
    Using Tapatalk
  8. Thread Author  Thread Author    #8  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Yeah or I was thinking of purchasing the digitizer and replacing it myself
  9. #9  

    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    Well if you know anything about that it would be cheaper so good luck, hope you'll solve the problem

    Sent from my LG-D802
    Using Tapatalk
  10. #10  
    luqman24's Avatar

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    Default Re: Screen cracked - touch screen not working and cannot access USB storage mode :(

    You can manually download the drivers online. Just search LG Mobile drivers on google. Hope this helps.

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