1. dcg2user's Avatar
    Hi I need some help with my phone, I recently noticed my phone stopped vibrating. I have the VZW version, I've checked the settings and tried restarting/turning on and off already. When I set the phone to vibration only there's no vibration (before there's a pulse of vibration whenever you set it to vibrate), I've tried adjusting the vibration strength (again no feedback of vibration), and even the haptic feedback of keypresses don't work (after turning it on of course). I've come to the conclusion that my vibration is just broken I guess. I also updated it to the new version released VS980112B after I saw that vibration stopped, thinking maybe it'd fix it but nope.

    I bought the phone on December 1st. Any tips on what I should do? Send it in for a replacement or fix, how long does it take typically? Who should I contact, since I bought this phone from amazon.
    01-03-2014 02:55 PM
  2. emilioaponte's Avatar
    Go to settings, backup & reset, factory data reset check out the screen shots . If this doesn't work, you must contact Amazon Customer Service. I hope that you can fix the problem, good luck. Click image for larger version. 

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    Sent from my LG-D800 using Tapatalk
    01-03-2014 03:41 PM
  3. RobotHeaven's Avatar
    ^
    What's that "browser bar" section in the system settings? I don't have that


    Go to settings, backup & reset, factory data reset
    Woah! Steady on. That's a bit drastic, and it's a waste if it's a hardware problem.


    dcg2user
    If there's nothing in the settings that changes the situation then the motor which produces the vibration is faulty
    01-03-2014 06:09 PM
  4. srkmagnus's Avatar
    It definitely does sound idea hardware problem. Though, would hurt to reset just in case the update created problems.

    Since you bought through Amazon you can try them first for repair. Otherwise, LG should honor a warranty repair if there is a hardware problem.

    Sent from my Nexus 5 using AC Forums mobile app
    01-03-2014 07:02 PM
  5. emilioaponte's Avatar
    ^
    What's that "browser bar" section in the system settings? I don't have that



    Woah! Steady on. That's a bit drastic, and it's a waste if it's a hardware problem.


    dcg2user
    If there's nothing in the settings that changes the situation then the motor which produces the vibration is faulty
    That browser bar in the system settings, as far as I know, has been there always. I don't installed it, it's not running on my phone. It's there at Google Play Store, but is not active cause the only browser I use is Chrome. My mobile service company is AT&T, my phone is stock, not rooted.

    Sent from my LG-D800 using Tapatalk
    01-05-2014 10:49 AM
  6. brianwilkie76's Avatar
    Hi All

    Has this been resolved, I have the same issue with my D802... I have logged a support call with LG but wanted to see if this was sorted here.

    Thanks
    01-07-2014 04:29 AM
  7. kaiya215's Avatar
    Hi All

    Has this been resolved, I have the same issue with my D802... I have logged a support call with LG but wanted to see if this was sorted here.

    Thanks
    so what was the solution because I suffer from the same problem I have just never looked into it yet
    06-19-2014 06:56 PM

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