1. Virgil52's Avatar
    Hey guys I have an issue with my G2. All of the sudden without any phone drops or scratches there is a line that is about a half of an inch from the top that the touch sensor does not work. There is no pixel discoloration or any difference on the screen. I have done the touch calibration from the gestures menu, no help. Any suggestions besides what I've tried?

    Posted via Android Central App
    02-27-2014 02:09 PM
  2. srkmagnus's Avatar
    Hey guys I have an issue with my G2. All of the sudden without any phone drops or scratches there is a line that is about a half of an inch from the top that the touch sensor does not work. There is no pixel discoloration or any difference on the screen. I have done the touch calibration from the gestures menu, no help. Any suggestions besides what I've tried?

    Posted via Android Central App
    I believe there are apps in the Play Store that will test and tell you if there is an issue with your screen. You might want to check and see if in fact there is an issue - it sounds like there is.

    Even though the device seems to be in good working order and was not dropped, cracked, etc., it may have developed a hardware issue (digitizer) or may have been hit without you knowing causing the damage. Say you had the device in your pocket, for example, and bumped into a table. That could be enough force to damage the digitizer and cause that problem.
    02-27-2014 06:36 PM
  3. Big06Daddy's Avatar
    I had that issue a day after I got my phone. The phone also offer to up hardware buttons to answer calls. It said that the screen was not functioning properly. I took it in to an AT&T store and they replaced it. The trouble may be finding one. My original was black but the store only had white. It's been a week now. No issues with the replacement.

    Big06Daddy
    Posted via Android Central App
    02-27-2014 09:26 PM
  4. Heath Braunstein's Avatar
    Same issue with mine- Verizon replacing
    05-04-2014 08:18 PM
  5. Derek Sharp's Avatar
    I have the same issue about an inch from the top of the screen I have a rectangle about an inch wife the doesn't respond to touch at all. I turned on the dev tools and show screen touches. If you touch the dead zone it puts a dot on the tip edge and on the bottom edge of the dead zone at the same time. I rather not have to get a refurbished replacement device from verizon.
    07-08-2014 09:49 PM
  6. scommisso's Avatar
    I have the same issue about an inch from the top of the screen I have a rectangle about an inch wife the doesn't respond to touch at all. I turned on the dev tools and show screen touches. If you touch the dead zone it puts a dot on the tip edge and on the bottom edge of the dead zone at the same time. I rather not have to get a refurbished replacement device from verizon.
    Same issue, same size/position. I'm curious since this seems anecdotally to happen in the same spot if it has to do with the position of the buttons on the back of the phone.
    10-11-2014 09:57 AM
  7. fonger13's Avatar
    same thing happen to both my and my wife's phone, it's easiest to tell if you turn on note taking and draw lines up and down theLG G2: dead zone on screen-lgg2-deadspot.jpg. Seems like there's a build issue with the G2, we had verizon replaced both phones, had the refurbished phone for 3 months now I'm worried that the problem will arise again after we fallout of the warranty period.
    10-14-2014 09:17 AM
  8. TrekkieMonster's Avatar
    Same issue with mine- Verizon replacing
    Same thing happened to me after the Verizon 26A update; only it was a quarter-sized spot near the bottom left corner of my phone. After several attempts to remedy the problem, Verizon ultimately determined they had to send me a new phone. They acknowledged that this is a known issue for them. Not happy about it, as my phone was working fine before the update; but at least I now have a functioning phone again. If Verizon is your carrier, I recommend contacting their support folks.
    10-20-2014 10:59 AM
  9. JoelMarquez's Avatar
    it appears a lot have the same problem with the G2. But has anyone found the cure for it other than replacing it?

    hope there is and someone could share

    thanks
    11-18-2014 12:39 AM
  10. fonger13's Avatar
    it appears a lot have the same problem with the G2. But has anyone found the cure for it other than replacing it?

    hope there is and someone could share

    thanks
    i read on another thread that if the dead spot is near your sim card tray, try removing and reinserting the tray, according to that poster it help fixed the problem for him/her
    11-18-2014 01:26 PM
  11. Virgil52's Avatar
    I've actually had my g2 replaced three times so far. Verizon saying it's not a known issue. All three times phone gets extremely hot near the camera then that line I guess burns into the screen. Verizon has been cool, replacing all 3 phones and sending me a new charger on the last one all next day and all free. I love the phone and when LG releases their next flagship I'll be their day 1 to get it.

    Posted via the Android Central App
    11-24-2014 07:06 AM
  12. Dallon Hill1's Avatar
    This is not really a fix but more of a workaround. On the cloudyG2 rom, there is a "mini-view" setting which resizes the screen to only use a specific area. I feel I will be using this until I could afford to buy a replacement. LG G2: dead zone on screen-screenshot_2015-06-15-00-26-11.jpg
    06-14-2015 11:30 PM
  13. prince jayniel's Avatar
    This is not really a fix but more of a workaround. On the cloudyG2 rom, there is a "mini-view" setting which resizes the screen to only use a specific area. I feel I will be using this until I could afford to buy a replacement. Click image for larger version. 

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    05-08-2016 11:04 AM
  14. Huzaifa20142014's Avatar
    Can u tell me plz how to resize screen for lg g2 d802???
    06-09-2016 10:00 PM
  15. Huzaifa20142014's Avatar
    Can u plz tell me this resizing metho??
    06-09-2016 10:02 PM
  16. John_C1's Avatar
    same area is non responsive on mine, which unfortunately lines up perfectly with the Contact Search bar. I am unable to search contacts unless I rotate screen, Opening note pad and scribbling to fill in the entire area will show you the unresponsive areas. Some have posted their scribblings and they look just like mine. I am not surprised that I developed dead touch zones, and the phone has been dropped (in a medium duty case), but what is "interesting" is that the area in question seems to be quite common among LG G2 users.
    08-02-2016 02:53 PM

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