- 04-21-2014, 05:20 PM #2
- 79 Posts
I've had several replacement phones and they've all been "factory refurbished" and every one of them had a sticker somewhere on the phone identifying it as such. Now, I've never returned a phone that I paid full price for, which it sounds like you did, so I don't know how that would work. Nonetheless, if you don't see anything identifying it as refurbished then I'd say it's probably new like the one you paid $500 for.
Hope that helps
- 04-22-2014, 07:17 PM #4
- 279 Posts
Go to Settings > About Phone > Hardware information. Look at the "lifetime calls". If it is any more than the total amount of time you have spent on the phone then it is probably a refurb.
Other than that, they are required to declare if it is a refurb or not.
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