1. c lee's Avatar
    took the phone out of my pocket today and this is what I get when I turn it on. if I leave the screen on, the white part will slowly fade away. I have rebooted, rebooted into safe mode, and took the back off and reseated all the connectors. I have not done a factory reset.

    I got this phone from a friend, the screen was cracked, I replaced it, it has been perfect up until today.

    does anyone have any ideas what might be causing this. ?

    thank you.

    Posted via the Android Central App
    Attached Thumbnails screen is milky white-41998.jpg   screen is milky white-41997.jpg  
    08-12-2014 02:35 AM
  2. LGElectronics's Avatar
    Hello, can you tell me what model and software version you are using? Also, please provide the best contact number for me to reach you at.^MA
    08-12-2014 11:08 AM
  3. Golfdriver97's Avatar
    08-12-2014 03:03 PM
  4. Paul627g's Avatar
    Also, please provide the best contact number for me to reach you at.^MA
    Aside from what Golfdriver97 mentioned, it would be in the best interests for privacy of our members to not ask openly for a contact number from them. Possibly offer a 800 contact number for LG with a contact name or direct extension for them to contact you would be most appropriate.

    Thank you.
    08-12-2014 03:05 PM
  5. c lee's Avatar
    Hello, can you tell me what model and software version you are using? Also, please provide the best contact number for me to reach you at.^MA
    LG G2, vs98024A,,,

    did a factory reset today, didn't help.
    Also plugged in the old screen that I took out, it showed the same milky white pattern.

    Would it not be best to keep what was tried and what did/ did not work here in the forum ( as opposed to me emailing or calling) so other users with the same problem can try the steps?

    Thanks.

    Posted via the Android Central App
    Golfdriver97 likes this.
    08-12-2014 07:00 PM
  6. LGElectronics's Avatar
    We recommend contacting our service center at 800-793-8896 for repair options. ^DT

    LG G2, vs98024A,,,

    did a factory reset today, didn't help.
    Also plugged in the old screen that I took out, it showed the same milky white pattern.

    Would it not be best to keep what was tried and what did/ did not work here in the forum ( as opposed to me emailing or calling) so other users with the same problem can try the steps?

    Thanks.

    Posted via the Android Central App
    08-15-2014 12:12 PM

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