Hi.
I can do a soft reset by going to settings. I have tried doing a hard reset by turning the phone off and holding the bottom volume button down and the power button start it up but I have not been able to get to the factory reset page.
I can do a soft reset by going to settings. I have tried doing a hard reset by turning the phone off and holding the bottom volume button down and the power button start it up but I have not been able to get to the factory reset page.