Why can't I update my LG G2?

[AC Question]

Why can't i update my lg g2

I have a lg g2 phone from verizon, but I can't seem to update it; everytime I try to do so, it says download unsuccessful.
My phone is not connected to the verizon network, it was cut by my parents because I used too much data, so they canceled my plan. Now it only works on wifi, but no data at all.
The update should work over wifi, but it is not working. Any ideas?

 

[TNCattleDog]

Re: Why can't i update my lg g2

Try connecting it to a computer via USB and run the software update tool. It should auto launch on the computer after you connect your phone.

David