Why does my mic record not work and makes my keyboard disappear?

A

AC Question

My mic record has stopped working on my LG G2. Anytime I try to use it my keyboard disappears and it will not record. I have to go to settings and reset the keyboard just to get the keyboard back. I have installed the Google keyboard, but the same thing happens.
 

B. Diddy

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Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-11127

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
 

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