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  • 1 Post By Mohammed Kiswani
  1. Thread Author  Thread Author    #1  

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    So far I love this phone, everything works great.
    In the past few days, however, it has shut down on its own two or three times. I've had to do a hard reset by taking out the battery or hold down the power button for 10 seconds.

    Does anyone have a resolution to this issue? I hope I don't have to take it back to T-Mobile and replace it...

    Posted via Android Central App
  2. #2  

    Default Re: LG he turns off randomly

    Quote Originally Posted by Mohammed Kiswani View Post
    So far I love this phone, everything works great.
    In the past few days, however, it has shut down on its own two or three times. I've had to do a hard reset by taking out the battery or hold down the power button for 10 seconds.

    Does anyone have a resolution to this issue? I hope I don't have to take it back to T-Mobile and replace it...

    Posted via Android Central App
    Might be a rogue app thats causing your problem or a bad setting. If you can't figure out which app it is or what setting, just do a factory reset. If you STILL have the same issue after you've factory reset it.....take it back!!
  3. Thread Author  Thread Author    #3  

    Default

    How do I discover which app is rogue?


    Thanks

    Posted via Android Central App
    Last edited by Mohammed Kiswani; 07-19-2014 at 08:58 PM.
  4. #4  

    Default Re: LG he turns off randomly

    Uninstall all apps and then start reloading one at a time to see how they act.
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  5. #5  

    Default Re: LG he turns off randomly

    Quote Originally Posted by Mohammed Kiswani View Post
    So far I love this phone, everything works great.
    In the past few days, however, it has shut down on its own two or three times. I've had to do a hard reset by taking out the battery or hold down the power button for 10 seconds.

    Does anyone have a resolution to this issue? I hope I don't have to take it back to T-Mobile and replace it...

    Posted via Android Central App
    Are you using ART? VZW variant?

    Posted via Android Central App
  6. #6  
    dunamis's Avatar

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    Default Re: LG he turns off randomly

    Quote Originally Posted by billbrobaggins View Post
    Are you using ART? VZW variant?

    Posted via Android Central App
    I had same problem when I was on ART...but the problem could of been cause an app called Llama. But either way I changed back to dalvik and uninstalled llama....and since I had no shutdowns!
  7. Thread Author  Thread Author    #7  

    Default Re: LG he turns off randomly

    I'm using a T-Mobile g3.

    The shutdowns I experienced happened when I was running ART.
    I've switched back to dalvik about 6 hours ago and haven't had issues since. I'll update you guys...

    Posted via Android Central App
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