1. Simran Narang's Avatar
    I recently upgraded from a Droid Razr Maxx to the LG G3. I am loving the new phone, but have run into the following issue:
    For some reason MaxGo will not install. When I go to the Google Play Store and go to the app, it says that "this version is not compatible with your phone." Has anyone else run into this problem? What could be the cause? Interestingly HBO Go is working just fine...
    07-24-2014 07:57 AM
  2. Almeuit's Avatar
    It sounds like that app needs to be updated (by the developer) before you can install it.

    Sent from my T-Mobile Note 3 using AC Forums.
    07-24-2014 08:44 AM
  3. Cmatt1971's Avatar
    I noticed that too, since they are both made by the same developer you would think that both would be compatible with the G3. Hopefully they will update soon.

    Sent from my LG-D850 using AC Forums mobile app
    07-24-2014 09:58 AM
  4. Simran Narang's Avatar
    This is the e-mail I got from the app developer:
    Hello,
    Thank you for your email. MAX GO is supported on Android smartphones; MAX GO requires a minimum version of 2.3 and is supported through the latest Android version 4.3. MAX GO is not currently compatible with Android 4.4. The MAX GO App does not support Android Tablets. We hope to support Android Tablets in the future.
    Thank you,
    The MAX GO Team
    07-24-2014 10:28 AM
  5. Almeuit's Avatar
    This is the e-mail I got from the app developer:
    Hello,
    Thank you for your email. MAX GO is supported on Android smartphones; MAX GO requires a minimum version of 2.3 and is supported through the latest Android version 4.3. MAX GO is not currently compatible with Android 4.4. The MAX GO App does not support Android Tablets. We hope to support Android Tablets in the future.
    Thank you,
    The MAX GO Team
    That explains it. 4.4 is kitkat which is what the G3 is running.

    Sent from my T-Mobile Note 3 using AC Forums.
    xocomaox likes this.
    07-24-2014 10:49 AM
  6. tech_head's Avatar
    I recently upgraded from a Droid Razr Maxx to the LG G3. I am loving the new phone, but have run into the following issue:
    For some reason MaxGo will not install. When I go to the Google Play Store and go to the app, it says that "this version is not compatible with your phone." Has anyone else run into this problem? What could be the cause? Interestingly HBO Go is working just fine...
    Here's the rub.
    My GS4 was upgraded from 4.2 to 4.4 and the app still works.
    On my L3 G3, I restored everything from backup.
    MaxGo works on the LG G3, you will need to sideload it.
    Get the app from your old phone.
    07-24-2014 05:56 PM
  7. Simran Narang's Avatar
    Hi. How do you sideload?

    never mind, i googled it
    08-16-2014 06:58 AM

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