I've been extremely careful with my G3 so far, even though I haven't used any screen protector or case I've kept it completely scratch-free on both sides. Also I have never dropped my unit, ever. The other day i was clumsy enough to drop my unit for the first time... I dropped it out of my bag from 10cm height on wooden floor, it landed face down and I expected it to be completely fine when i picked it up, but it was not... not at all...
I have never seen a touchscreen break this way or heard about a phone break from such a minimal impact.
I've been in contact with LG, insisting that this should be covered by the warranty, since the screen broke extremely easily (I would consider a 10cm drop "normal use", any phone should endure that!) and the phone doesn't have a single scratch other than a completely scattered touch-glass. (Display is completely fine)
They told me that i should send my unit in for repair as a warranty claim so that they could examine the glass for pre-delivery weaknesses. That way they would determinate if I will get my G3 repaired under warranty or if I have to pay for the repair myself..
I will soon get the email confirming it will be covered by the warranty (hopefully!). If not, I guess LG admits their newest flagship is so fragile you shouldn't even consider taking it anywhere you would need a phone..
Anyone else dropped/broke their G3 or have any though/opinions regarding the G3s durability?
I have never seen a touchscreen break this way or heard about a phone break from such a minimal impact.
I've been in contact with LG, insisting that this should be covered by the warranty, since the screen broke extremely easily (I would consider a 10cm drop "normal use", any phone should endure that!) and the phone doesn't have a single scratch other than a completely scattered touch-glass. (Display is completely fine)
They told me that i should send my unit in for repair as a warranty claim so that they could examine the glass for pre-delivery weaknesses. That way they would determinate if I will get my G3 repaired under warranty or if I have to pay for the repair myself..
I will soon get the email confirming it will be covered by the warranty (hopefully!). If not, I guess LG admits their newest flagship is so fragile you shouldn't even consider taking it anywhere you would need a phone..
Anyone else dropped/broke their G3 or have any though/opinions regarding the G3s durability?