1. ajayrayit's Avatar
    Hi,

    On my LG G3, camera displays the unfortunately camera has stopped message. I cannot access the camera using this application nor through any 3rd party applications. I can however access the front facing camera using snapchat but not the rear. I have tried the method of clearing cached, data then force stop it and reboot. This does not solve the problem. I have also rebooted the phone in safe mode to determine if it was interference from any 3rd party applications however even in safe mode I got the message, which leads me to think maybe a hardware problem. Can anyone offer some advice?? The device is not rooted. I go on holiday next week and was looking forward to taking some good pictures with it too!


    Regards

    Ajay
    08-13-2014 01:12 PM
  2. belodion's Avatar
    Have you had any OTA updates yet? They might just possibly fix it if this is a general G3 problem...though I haven't heard that it is.

    Posted via Android Central App
    08-13-2014 01:48 PM
  3. ajayrayit's Avatar
    I think I did actually, maybe if I factory reset and choose not to update the software?
    08-13-2014 02:00 PM
  4. belodion's Avatar
    So you think an update may have caused it? Before considering Factory Resetting, try wiping the Cache Partition. I don't think it's likely to work but it's harmless enough and worth a try. It does sound as if it may be a hardware problem though.

    Edit. I've discovered that Cache Partition wipe is not, or at least easily, an option on the G3...apologies.

    Posted via Android Central App
    08-13-2014 04:00 PM
  5. SugarFreeMom's Avatar
    Guys, hard reset doesn't work either.
    I'm thinking I'll have to get it replaced. Such a nice phone too.
    09-06-2014 09:38 AM
  6. albie999's Avatar
    I have a very similar problem with mine (see thread Unfortunately, camera has stopped), however I am able to install a 3rd party app (Google camera), and am able to still use it.

    I was wondering myself if a recent update may have screwed ths ... but not sure how to check
    09-07-2014 11:45 AM
  7. albie999's Avatar
    Seems like there may be a problem, look at number 7

    8 Common problems with the LG G3 and how to fix them
    09-11-2014 01:02 PM
  8. benbigtruck's Avatar
    I'm having same issue. Camera won't work even with 3rd party app. Gonna just get it replaced. From what I've heard, the remanufactured phones go thru a better inspection process than the brand new ones...guess I'll be finding out.

    Posted via the Android Central App
    11-12-2014 12:32 AM
  9. Joyious1's Avatar
    I get this message and can't access my camera at all, help.
    12-07-2016 05:57 AM
  10. Indywar2's Avatar
    I am also having this problem occur. Has anyone found a solution? Re-starting and installing a different camera app has not worked. Safe mode gave me the same error message.
    03-23-2017 01:07 PM

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