05-04-2016 05:30 PM
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  1. Mo Sytsma's Avatar
    Maybe I'm missing a setting somewhere or something, but when I'm on a call, my internet connection drops.

    Am I just simple? Never had this issue with other phones....

    Posted via the Android Central App
    08-29-2014 03:23 PM
  2. Almeuit's Avatar
    If you're on Sprint then that is why. All their new "tri-band" phones won't do mobile data and voice at the same time unless on WiFi. Once Sprint has VoLTE then it will work as well .. but that is going to be a good while before Sprint talks about that.
  3. UJ95x's Avatar
    What carrier are you on? Some carriers don't support simultaneous voice and data.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-29-2014 03:31 PM
  4. sbeil's Avatar
    Sprint? One or the other on Sprint
    08-29-2014 03:42 PM
  5. UJ95x's Avatar
    Sprint? One or the other on Sprint
    Edit: Apparently Verizon added another radio to avoid that. My bad
    08-29-2014 03:55 PM
  6. Almeuit's Avatar
    If you're on Sprint then that is why. All their new "tri-band" phones won't do mobile data and voice at the same time unless on WiFi. Once Sprint has VoLTE then it will work as well .. but that is going to be a good while before Sprint talks about that.
    UJ95x likes this.
    08-29-2014 04:04 PM
  7. Mo Sytsma's Avatar
    I AM on Sprint. Oh, this is BS. Their service just keeps getting worse and worse.

    Thanks for the info, guys!
    FastKatt likes this.
    08-29-2014 06:55 PM
  8. aokusman's Avatar
    I AM on Sprint. Oh, this is BS. Their service just keeps getting worse and worse.

    Thanks for the info, guys!
    It's always been this way.
    08-29-2014 06:57 PM
  9. mvp4him3's Avatar
    I AM on Sprint. Oh, this is BS. Their service just keeps getting worse and worse.

    Thanks for the info, guys!
    Yeah their slogan is "how low can we go?"
    08-29-2014 07:16 PM
  10. idon12no's Avatar
    I left Sprint long agobecause they just kept getting worse. Calling while surfing works fine on T-Mobile.

    T-Mobile G3
    08-29-2014 08:40 PM
  11. evoldroid's Avatar
    No problem on AT&T

    Posted via the Android Central App
    08-30-2014 04:55 AM
  12. joe watson1's Avatar
    You get what you pay for when these companies advertise about how their plans are you have to ask at what expense?
    08-30-2014 08:54 AM
  13. Gator352's Avatar
    It's always been this way.
    No it hasn't. My wife's S4 and my N3 can do both.
    08-30-2014 04:14 PM
  14. daddyd302's Avatar
    I AM on Sprint. Oh, this is BS. Their service just keeps getting worse and worse.

    Thanks for the info, guys!
    My brother is on Sprint and always complains about the service. I've been trying to get him to leave and join T-mobile but he refuse cus he's being stubborn again. If you leave Sprint and join T-mobile, they'll pay your ETF in terms of credit but you gotta give up your phone too and buy one of theirs.
    08-30-2014 04:37 PM
  15. bembol's Avatar
    I remember seeing a commercial from AT&T a few years ago making a big deal about how you can use data while in a call.

    I couldn't believe it. How much cheaper is Sprint exactly that they can't allow this? It's sad that we're in 2014 and this still isn't standard.

    CMIIW but even our cheapest carrier Wind allow this.
    08-30-2014 05:40 PM
  16. HULKchampion's Avatar
    Coming from a Galaxy S3 (Sprint). Single band LTE allowed me to use voice & data at the same time. Now on the G3, having Tri-Band LTE, I cannot do the same. Is it a big deal? NOPE! I personally do not care about that. A few seconds, minutes or whatever time speaking on the phone, I do not use data very often. The network in my location is awesome. Friends of mine previously on Sprint jumped to T-Mobile and now... They're trying to come back to Sprint. T-Mobile to them has been very bad with their service inside and outside our locations. Funny to see back then comparing service connection for mobile reception, my old S3 had full bars and their Z1 had nothing underground in SF.
    08-30-2014 06:05 PM
  17. Almeuit's Avatar
    It's always been this way.
    It hasn't.. On a few phones (like the S3, S4, Note, etc.) Sprint did what Verizon did and put in two radios.. That way you could use mobile data and voice at the same time... With the new tri-band phones they didn't do this.. And that's why customers can't do much unless on wifi or once Sprint rolls out VoLTE.
    08-30-2014 06:46 PM
  18. Almeuit's Avatar
    No problem on AT&T

    Posted via the Android Central App
    AT&T and T-Moblie run on the GSM standard.. That radio can do Voice and data at the same time. CDMA can only do Voice.. Or data... Not both at the same time. That is why they're having issues.
    08-30-2014 06:47 PM
  19. tamiller252's Avatar
    I can't do data and voice on Verizon either. Don't know why I would try surfing the net and talking on my cellphone anyway! Sprint actually had a better LTE signal here than Verizon! Hate Verizon and T mobile had only 3g here
    08-31-2014 12:12 PM
  20. maitaivegas's Avatar
    Unfortunately with Sprint you get what you pay for

    Posted via the Android Central App
    09-13-2014 07:00 PM
  21. maitaivegas's Avatar
    I can do voice and data on my verizon when I'm on 4G mode

    Posted via the Android Central App
    09-13-2014 07:01 PM
  22. Joltcola1234's Avatar
    I'm on Rogers in Canada and they throttle the data connection down to nothing when you make a voice call, so it's basically useless. Kind of lame, but not a huge deal since I would rarely have need of data while I'm talking on the phone.
    09-13-2014 09:10 PM
  23. lrrowley's Avatar
    AT&T and T-Moblie run on the GSM standard.. That radio can do Voice and data at the same time. CDMA can only do Voice.. Or data... Not both at the same time. That is why they're having issues.
    Yes that's correct. CDMA can't do both at the same time. When Sprint was using wimax for 4G it could handle both at the same time because it was using two different radios. Verizon was the same way, which is why AT&T used to run those adds about it years ago. I think the first phone Verizon had that was able to do both was the HTC Thunderbolt. Qualcom built the radio differently in order to get it to work.
    09-13-2014 10:53 PM
  24. billharris61's Avatar
    This has not always been like this. I have Sprint and just switched from a S3 and with that phone, I could be on a call and also go on the internet. Now I have a S5 and that option is gone.... They need to announce these drawbacks before a customer signs up for a new phone. Paid $80.00 for my phone and 2 wks later Best Buy is selling them for $1.00.... Good thing I have a good sprint guy.. Got my money back, He was not aware of this new problem.. Have 90 days to trade in but the only option that will work is with a Iphone... But I refuse to be owned by Apple.
    11-29-2014 07:29 PM
  25. meyerweb#CB's Avatar
    It's always been this way.
    No. My Sprint Galaxy S3 supported simultaneous voice and data just fine.
    11-29-2014 09:38 PM
  26. meyerweb#CB's Avatar
    My brother is on Sprint and always complains about the service. I've been trying to get him to leave and join T-mobile but he refuse cus he's being stubborn again. If you leave Sprint and join T-mobile, they'll pay your ETF in terms of credit but you gotta give up your phone too and buy one of theirs.
    Unfortunately, here in the suburbs of the nation's capital, T-Mobile sucks worse than Sprint. According to Sensorly, and people I know with T-Mobile, there are total drop outs along major roadways in the area, and their signal in my two work locations is almost non-existent. I was seriously considering a switch to T-Mobile, butif they can't provide decent coverage around one of the most important cities in the world they're not usable for me.

    And their coverage inside buildings has, and continues to be, a problem.
    11-29-2014 09:40 PM
32 12

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