A
AC Question
LG-G3 Update caused a boot loop
The newest system update for the LG-G3 was released recently and I decided to install it today. After it downloaded, the phone said that it would restart. Once it started to power back on, it went to the "LG Life's Good" start up screen, stays at this screen for about 10 seconds, goes dark for 3 seconds, then repeats this process indefinitely. I've seen that this is called a boot loop and I've attempted to perform a factory reset on the phone based on some youtube tutorials, but all of them require that you enter "Download Mode" (which the phone does successfully), and then the screen should show a "Firmware Update" screen, which my phone does not go to. When I open Device Manager, the phone is listed under "Other devices" and the name "QHSUSB_BULK".
Thanks for you help.
The newest system update for the LG-G3 was released recently and I decided to install it today. After it downloaded, the phone said that it would restart. Once it started to power back on, it went to the "LG Life's Good" start up screen, stays at this screen for about 10 seconds, goes dark for 3 seconds, then repeats this process indefinitely. I've seen that this is called a boot loop and I've attempted to perform a factory reset on the phone based on some youtube tutorials, but all of them require that you enter "Download Mode" (which the phone does successfully), and then the screen should show a "Firmware Update" screen, which my phone does not go to. When I open Device Manager, the phone is listed under "Other devices" and the name "QHSUSB_BULK".
Thanks for you help.