Hi,
I've been having some issues with my 3G (HSPA) signal at my work for the past month (for clarity, I dropped my phone in some mud the weekend before these issues started - phone works completely fine other than this issue so not sure if the incidents are connected) and I do have a bad habit of dropping the phone on the floor (carpet/wood flooring). My phone is the International LG G3 model, not rooted, completely stock.
The problem is that my phone shows I have 2 or 3 bars of H signal, and phone calls/texts/data work fine for a few minutes (2-3 minutes roughly) and then the data stops working (the bars of signal and the H symbol still appear as normal in the top right of the screen). The only way to get data working again is to switch flight mode on/off of to restart the phone. As my work seems to be the only place in the city that I don't get 4G, it's difficult to ascertain whether or not this is a network issue or a phone hardware/software issue. I contacted Vodafone (my network provider) and they have told me there are no problems on their end.
Can anybody shed some light on what might be causing these problems or possible fixes? I haven't done a factory reset yet as I haven't had time recently - if one is needed can anyone tell me roughly how long it takes?
Thanks
I've been having some issues with my 3G (HSPA) signal at my work for the past month (for clarity, I dropped my phone in some mud the weekend before these issues started - phone works completely fine other than this issue so not sure if the incidents are connected) and I do have a bad habit of dropping the phone on the floor (carpet/wood flooring). My phone is the International LG G3 model, not rooted, completely stock.
The problem is that my phone shows I have 2 or 3 bars of H signal, and phone calls/texts/data work fine for a few minutes (2-3 minutes roughly) and then the data stops working (the bars of signal and the H symbol still appear as normal in the top right of the screen). The only way to get data working again is to switch flight mode on/off of to restart the phone. As my work seems to be the only place in the city that I don't get 4G, it's difficult to ascertain whether or not this is a network issue or a phone hardware/software issue. I contacted Vodafone (my network provider) and they have told me there are no problems on their end.
Can anybody shed some light on what might be causing these problems or possible fixes? I haven't done a factory reset yet as I haven't had time recently - if one is needed can anyone tell me roughly how long it takes?
Thanks