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YESSS!!! Thank you for posting this! I am having the same problem with my phone!!! I got ripped apart on my thread for this same complaint, it's refreshing to know that someone is having the same issue. My phone shuts down constantly every day and I have to take out the battery only for it to freeze then shut right back down. Apparently according to the responses on my thread about this I got a "rare dud" and it shouldn't be doing this. If you issue is resolved, how did you get it taken care of?
My LG G4 shuts down without warning and cannot be turned back on. I have to take out the battery, wait, put it back in and then it sometimes starts back up. Other times it goes to the "spark" screen and locks up so I take the battery out again, put back and try again. It then goes through a restart process that has taken up to an hour to complete. Sprint was no help... and your negative angry answer to the other person was no help either... (sswitzer)
Contacting LG directly instead.
My LG G4 shuts down without warning and cannot be turned back on. I have to take out the battery, wait, put it back in and then it sometimes starts back up. Other times it goes to the "spark" screen and locks up so I take the battery out again, put back and try again. It then goes through a restart process that has taken up to an hour to complete. Sprint was no help... and your negative angry answer to the other person was no help either... (sswitzer)
Contacting LG directly instead.
well ive done the top 2 and its still doing it, so ill wait awhile longer and do a factory reset, can i use my backup before i done the update.ive not backed the version up. plus what is every1 running when thay put the update out ie
android ver 5.1
kernel 3.10.49
build lmy47d
software v10d234-10
Have you tried a Safe Mode boot?
Mine has been doing this too but only for the past few days. I know I got some Sprint Pack update within the last week and then got a message that one of the apps couldn't be updated....it seems to have started after that so I'm wondering if there's a connection. Today it took 4 times of removing the battery before it would finally start, and then it did a half-hour app optimization thing...ate up about 12% of my battery and now the back of the phone is hot to the touch.
I have loved this phone up until this problem started happening but I'm getting really frustrated with it over this.
Considering doing a factory reset but then I lose of my settings, correct? And I really don't want to have to go through redoing all the settings again.
In the meantime, does anyone know how to actually get the SD card out of the phone?! Instructions are straightforward, but when it comes to sliding out the card--it won't. I can push it out from the top with my fingernail but it only moves about 1-2 mm and that's not enough to get hold of it and pull it the rest of the way out.
GAAAHHH!
sorry mate but how do i do that thank you.
seems we are in the same boat, why are you having trouble getting sd card out. just turn of phone it will come out with or with out battery pull. but saying that im ready to factory reset, but im waiting to see how to hard reboot thanks.
Mine does NOT come out. If your phone isn't Sprint out set-ups might be different. The usual "push and it will pop out" maneuver is not working with mine.
Mine does NOT come out. If your phone isn't Sprint out set-ups might be different. The usual "push and it will pop out" maneuver is not working with mine.