All right so part of this post is to vent and the other is to seek advice from all of you on what to do next:
The facts:
-Bought my G4 at Best Buy in June (BB exclusive blue version-VZW)
Build is a May 2015, H/W rev. 1.0 with the SN starting at 505
-Never rooted device (so no issues on warranty end there)
-Suddenly started bootlooping..and then not boot at all anymore about 3 weeks ago.
-Contacted VZW and they said to go through LG
-Created service order with LG and sent it in for repair - spending 7 bucks on a special phone box to ensure it would get there safe and sound
-Spent about 2 weeks waiting for phone to be repaired and finally got it back today - repair was covered under warranty and says they replaced the flash memory.
-Try to boot phone, gets to the optimizing apps again..completely shuts down again..only to never come back on again. A battery pull does the exact same thing as before: show LG logo for a sec..complete shut down. I tried 2 different batteries that are fully charged.
I am seriously ticked off. I really don't feel like sending the phone in AGAIN..waiting (and spending another 7 bucks on a special box for that matter).
Considering everything I read I feel I am entitled to a brand new replacement with a non HW v1.0 device - yet VZW does not seem to acknowledge this as a problem (and would only send a refurb that is not the blue I color I chose - nor can they assure it is a new hw rev) and LG...well..I don't exactly trust their repair skills now. Two major thumbs down.
If I didn't have doubts about LG before after going through several G2s due to GPS chip issues, I've certainly reached that stage now.
What shall I do? :-X
The facts:
-Bought my G4 at Best Buy in June (BB exclusive blue version-VZW)
Build is a May 2015, H/W rev. 1.0 with the SN starting at 505
-Never rooted device (so no issues on warranty end there)
-Suddenly started bootlooping..and then not boot at all anymore about 3 weeks ago.
-Contacted VZW and they said to go through LG
-Created service order with LG and sent it in for repair - spending 7 bucks on a special phone box to ensure it would get there safe and sound
-Spent about 2 weeks waiting for phone to be repaired and finally got it back today - repair was covered under warranty and says they replaced the flash memory.
-Try to boot phone, gets to the optimizing apps again..completely shuts down again..only to never come back on again. A battery pull does the exact same thing as before: show LG logo for a sec..complete shut down. I tried 2 different batteries that are fully charged.
I am seriously ticked off. I really don't feel like sending the phone in AGAIN..waiting (and spending another 7 bucks on a special box for that matter).
Considering everything I read I feel I am entitled to a brand new replacement with a non HW v1.0 device - yet VZW does not seem to acknowledge this as a problem (and would only send a refurb that is not the blue I color I chose - nor can they assure it is a new hw rev) and LG...well..I don't exactly trust their repair skills now. Two major thumbs down.
If I didn't have doubts about LG before after going through several G2s due to GPS chip issues, I've certainly reached that stage now.
What shall I do? :-X
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