There's quite a few threads on the LG G4 subforum about the phone randomly dying out of nowhere and is stuck on the LG splash screen, rendering the phone as useless as a sleek, curvy paperweight.
I decided to make one main thread about this issue so I'd like anyone who has the same issue to post their experiences in this one thread instead of making another thread.
My G4, for the most part, has been working fine, until yesterday. It was the end of a pretty uneventful day. I was watching a video on YouTube (the irony was that it was a replay of the Samsung Unpacked 2015 Episode 1 event, AKA the unveiling of the Galaxy S6) when the phone suddenly froze. I thought it was no biggie for a second, until the screen went off and the LG splash screen appeared. I was expecting a reboot, but instead, the phone stayed there until it mysteriously shut off. There was around 60% left on the battery when it happened, so I tried turning it back on, but no response. No dice either when charging it.
I swapped batteries when I got home, and I managed to get the phone to power on, but it is constantly stuck on the LG splash screen. That's when I knew that this G4 is done for and that I'll need to get a replacement.
I have made 2 backups earlier before this happened, so I'm not overly concerned over my data. I just hope I can get a replacement under warranty, since this phone has not been tampered with.
My G4's S/N begins with 505, which seems to be a common trait with other failed G4s.
I decided to make one main thread about this issue so I'd like anyone who has the same issue to post their experiences in this one thread instead of making another thread.
My G4, for the most part, has been working fine, until yesterday. It was the end of a pretty uneventful day. I was watching a video on YouTube (the irony was that it was a replay of the Samsung Unpacked 2015 Episode 1 event, AKA the unveiling of the Galaxy S6) when the phone suddenly froze. I thought it was no biggie for a second, until the screen went off and the LG splash screen appeared. I was expecting a reboot, but instead, the phone stayed there until it mysteriously shut off. There was around 60% left on the battery when it happened, so I tried turning it back on, but no response. No dice either when charging it.
I swapped batteries when I got home, and I managed to get the phone to power on, but it is constantly stuck on the LG splash screen. That's when I knew that this G4 is done for and that I'll need to get a replacement.
I have made 2 backups earlier before this happened, so I'm not overly concerned over my data. I just hope I can get a replacement under warranty, since this phone has not been tampered with.
My G4's S/N begins with 505, which seems to be a common trait with other failed G4s.