When I click on the google play store app, it comes up at a white screen. When I click on my Gmail app, there is a button that asks if I want to go to gmail and when I press that it asks me to first add an email address. There are 5 options for email addresses, google (which wont take me anywhere), outlook, yahoo, exchange and other.
I've tried restarting the phone, clearing the cache, forcing a stop and a few other things. I was told to do a factory reset but I wanted to save my pictures to my computer but my computer doesn't even recognize my phone.
If anybody has any suggestions that would be very helpful thank you!
I've tried restarting the phone, clearing the cache, forcing a stop and a few other things. I was told to do a factory reset but I wanted to save my pictures to my computer but my computer doesn't even recognize my phone.
If anybody has any suggestions that would be very helpful thank you!