Rs988 nougat 7.0 update.

[phrozenspite]

Here's a nice joke from Phandroid: http://phandroid.com/2016/12/30/january-android-security-lg/

I like how the bulletin leaking details was provided by lg on an lg site. Good to link to if customer service claims that Google or the cell carriers are the only ones who handle firmware

 

[mikey1273]

I posted several comments in threads on thier facebook page and they have not responded that I seen so far.

 

[Alan Morford]

ATT models don't have the update either. So it's not just the RS988. Has anyone tried LG Bridge?

 

[phrozenspite]

ATT models don't have the update either. So it's not just the RS988. Has anyone tried LG Bridge?

Yeah. Many times. nothing as of about 4 hours ago here

 

[phrozenspite]

https://www.reddit.com/r/lgg5/comments/5mobkm/lg_g5_rs988_wont_power_up_and_charge/
if that guy is to be believed it sounds like they're definitely ******* us over and pretending the RS988 didn't happen

 

[Skip501]

Wow, I actually got a reply on Twitter. I am going to pursue it and I will report back any progress.

 

[mpsvignesh]

Hey Skip501, Any updates from LG?

 

[Skip501]

Hi, mpsvignesh, LG has moved the discussion from public Twitter to direct messaging. I will follow up this morning and post back when I hear anything. I will screen capture their response and post it here. Cheers.

 

[mpsvignesh]

Cheers!!

 

[Skip501]

Folks,

I am attaching an image of my direct message back to LG USA Mobile. Let's see if we get a quality response back. Lol, I should have reviewed it better...there are some nasty grammatical glitches.

 

[mikey1273]

Folks,

I am attaching an image of my direct message back to LG USA Mobile. Let's see if we get a quality response back. Lol, I should have reviewed it better...there are some nasty grammatical glitches.

View attachment 249865

Im glad someone else is taking them on.. I have called and emailed many times and got different stories about who is sending the update. Once to use LG Bridge, once that my carrier that didnt sell the device will and once that it will come OTa but we cant say when. I dont have a twitter account but I posted some comments on their Facebook page. They have not replied.

 

[LVOV]

I don't think they care, that this phone is my last LG branded phone, they are thinking about G6 nowadays.

 

[mikey1273]

All the marketing and posts on the facebook page are about their darling the new V20. Im sure they want to sell the hell out of it since its main competition the Note 7 has been discontinued and recalled. All they care about is that device.

 

[Skip501]

Folks, I was away last week, but wanted to provide an update. After asking me to move the Twitter conversation private through direct messaging, LG proceeded to ignore me. This company has some serious issues. I am back on Twitter today slamming all their V20 marketing posts. Let's see if I can get their attention again. I can tell you, though, I am done with LG. Their G6 could be the 8th wonder of the modern world and I will not buy it. I am pushing them on G5 RS988 only on a matter of principle now.

 

[phrozenspite]

according to a reddit user the t mobile version just got the january security patch too....

 

[dsbrooks]

I just got off a marathon phone call to Google: 855-836-3987. I was transferred to a LG rep within Google, NOT to LG.com. I read her my phone's IMEI number. More hold music.

She returned and confirmed that NO NOUGAT UPDATES ARE AVAILABLE FOR RS988 (factory unlocked) phones. She seemed pretty informed and definitive about it.



So, back to B&H Photo with you!

BTW, this information directly contradicted by my chat with lg.com:

 

[Skip501]

Thank you for posting this and for taking the time to escalate. I think the most disconcerting thing is the mixed messages that many here on this forum are getting. There is no single source of truth. In my opinion, it does not seem right that Google would be responsible for sending out the update since LG customizes the Android software. Unless, there is agreement between Google and LG to do this. For example, LG modifies Android with their unique manufacturer enhancements to Android and then passes the software back to Google. This does not make sense to me though, and it is not how I understand this to work with other manufacturers.

I hope that you are able to make your return. I bought from Newegg, so I am screwed. Good luck!

 

[Skip501]

Folks, I was away last week, but wanted to provide an update. After asking me to move the Twitter conversation private through direct messaging, LG proceeded to ignore me. This company has some serious issues. I am back on Twitter today slamming all their V20 marketing posts. Let's see if I can get their attention again. I can tell you, though, I am done with LG. Their G6 could be the 8th wonder of the modern world and I will not buy it. I am pushing them on G5 RS988 only on a matter of principle now.

Folks,

Still no word from LG on Twitter. I had some time this morning to write the president of LG Electronics USA, JunHo Cho. I am attaching a screen capture of my email. Here is Mr. Cho's email address: JunHo[dot]Cho[at]lge[dot]com. I am continuing to reply to every tweet made by @LGUSAmobile warning people not to buy LG. I would think that they would like me to stop, LOL.

 

[phrozenspite]

I just got off a marathon phone call to Google: 855-836-3987. I was transferred to a LG rep within Google, NOT to LG.com. I read her my phone's IMEI number. More hold music.

She returned and confirmed that NO NOUGAT UPDATES ARE AVAILABLE FOR RS988 (factory unlocked) phones. She seemed pretty informed and definitive about it.



So, back to B&H Photo with you!

BTW, this information directly contradicted by my chat with lg.com:

View attachment 250443

so just one point if you discuss it again with a rep. the phones we have don't get locked to a carrier when we use them, you can switch between multiple carriers as fast as you can swap active sim cards. that number they gave you appears to be for the play store support. so i'm not surprised it took a long time to get transferred to anyone

 

[phrozenspite]

https://lgsecurity.lge.com
LG has a security email here that it couldn't hurt to bombard