A
AC Question
I received my new LG G6 last week. Overall I was very happy with it, however after set-up the fingerprint scanner stopped working and the "Fingerprint" option disappeared from the options screen. I tried a hard reset and rebooting in safe mode which did not work. Eventually the issue spontaneously resolved after turning it off and on a few times and it was fine for a week, however yesterday it displayed a msg saying it could not read the scanner and to reboot the phone if this persisted. After a reset once again the fingerprint option is missing from the setting menu.
I am aware this is probably a hardware issue, but I just thought I'd check to see if anyone had any other solutions before I go through the laborious process of sending the device back for replacement?
I am aware this is probably a hardware issue, but I just thought I'd check to see if anyone had any other solutions before I go through the laborious process of sending the device back for replacement?