Phone not downloading

[mcookson]

My phone wont download apps and updates from the play store, i tried online solutions but when i got to managing my apps it says computing and that's it, so i can't clear the cache, help

 

[Golfdriver97]

My phone wont download apps and updates from the play store, i tried online solutions but when i got to managing my apps it says computing and that's it, so i can't clear the cache, help

Welcome to the forums!

Have you tried Settings>Application Manager>Play>clear cache?

 

[mcookson]

i got it fixed, they just sent me a new phone. But yes i tried that, and the button for clearing the cache was unresponsive. Thanks though