LG-E975 after upgrade android to 4.2.2, the camera not working

[Ada_Wong]

Hi All,

Would like to seek for advise, I just upgraded the android OS to 4.2.2 and the camera is hang every time. I have tried to install other camera software but it is same. Just black screen. Beside that, I also noticed that the battery life is drain so quickly.

regards,
Ada.

 

[B. Diddy]

Welcome to Android Central! I assume you've already tried rebooting, correct?

Try booting into Safe Mode, if possible. I can't find any mention of this on the web for your phone, but usually, you can do so by pressing and holding Power until the Power dialog box comes up. Then press and hold the Power Off selection until you get the prompt for Safe Mode. When the phone reboots, all 3rd party apps will be temporarily disabled. This can help troubleshoot if some app you installed is interfering with the camera. If the camera still doesn't work, then the firmware update may have messed it up, and I would suggest contacting LG about this.

You can get out of Safe Mode by rebooting again normally.

 

[Ada_Wong]

Hi, Thanks for the replied. It works. So the next step what should I do?

 

[Ada_Wong]

Hi, After set to safe mode, my camera is working. Is it I need to do factory reset? What else I can do next beside factory reset? Thank very much.

 

[Ada_Wong]

I tried to uninstall some app, it is working now. Thank you very much.

 

[B. Diddy]

Glad it's working now! Which app did you uninstall that got it to work? It may be helpful for others to know.

 

[Kevin Randall1]

Hi All,

Would like to seek for advise, I just upgraded the android OS to 4.2.2 and the camera is hang every time. I have tried to install other camera software but it is same. Just black screen. Beside that, I also noticed that the battery life is drain so quickly.

regards,
Ada.

unstall then power down wait few second turn back on should work