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  1. Thread Author  Thread Author    #1  

    Smile 4.4 Software Update Support Post on AT&T

  2. #2  

    Default Re: 4.4 Software Update Support Post on AT&T

    I tried to update and it said my phone was not registered. How can I fix that.

    Sent from my LG-E980 using AC Forums mobile app
  3. #3  

    Default Re: 4.4 Software Update Support Post on AT&T

    Mine said the same thing.

    Posted via Android Central App
  4. #4  
    PAC757's Avatar

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    Default Re: 4.4 Software Update Support Post on AT&T

    Same here, "phone not registered" never said that before when checking for updates. Maybe everyone checking for the update is overloading AT&T's servers.

    Posted via Android Central App
  5. #5  

    Default Re: 4.4 Software Update Support Post on AT&T

    Mine said the same, then checked again and it said I have to wait 24 hrs before checking again. Is there a way around the 24 hr deal?

    Posted via Android Central App
  6. Thread Author  Thread Author    #6  

    Default Re: 4.4 Software Update Support Post on AT&T

    I got the same message. I guess we wait. Read something on XDA that you will see this until your "wave" gets the nod.
  7. #7  

    Default Re: 4.4 Software Update Support Post on AT&T

    Did anyone try it today?

    Posted via Android Central App
  8. #8  
    PAC757's Avatar

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    Default Re: 4.4 Software Update Support Post on AT&T

    Yep, just tried it about an hour ago, ...Same message "Phone not registered" then tried it again a half hour later, it says "your software is up to date, try again in 23 hours 44 minutes"
  9. #9  

    Default Re: 4.4 Software Update Support Post on AT&T

    Same thing here in RI.

    A post from over at XDA:

    Ok I just got off the phone with a nice lady over at AT&T customer support. She confirmed that the 4.4 KK started rolling out today. And that it isn't released all AT once to everyone. It is released in batches. She wasn't quite sure how they decide who gets it first.. but she assured me it is coming. And the device not registered error we are getting will go away when they push the update to your particular device. So just keep checking for updates every 24 hours.
  10. Thread Author  Thread Author    #10  

    Default Re: 4.4 Software Update Support Post on AT&T

    Pretty frustrating not hearing more folks getting the update. I have spent a bunch of time on XDA and really don't see many saying "I got it" strange
  11. #11  

    Default Re: 4.4 Software Update Support Post on AT&T

    Okay no one else will say it so I will...ATT is lying. If your phone is unlocked and is not on ATTs network you will not get the update until someone over at XDA does it. It's stupid that we just cant get the update from LG directly.
  12. #12  

    Default Re: 4.4 Software Update Support Post on AT&T

    I GOT KIT KAT on my g pro.

    white icons in status bar
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-23-18-57-11-1-.jpg
    software version
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-23-18-57-38-1-.jpg
    Thanked by 2:
    limitbreak09 likes this.
  13. #13  

    Default Re: 4.4 Software Update Support Post on AT&T

    Awesome!! Other than the white icons, any other changes or improvements you notice?

    Posted via Android Central App
  14. Thread Author  Thread Author    #14  

    Default Re: 4.4 Software Update Support Post on AT&T

    Could you go into a little more detail about how the rep pushed the update to you AFTER you did a factory reset of your phone? I would really appreciate it as I have tried to get a rep to push it to me but it never downloads that I can tell. Did the download show in your notifications area etc? Looking for some additional details if you have time to share.

    Thanks!




    Quote Originally Posted by Jaxland101 View Post
    I GOT KIT KAT on my g pro.

    white icons in status bar
    Click image for larger version. 

Name:	Screenshot_2014-05-23-18-57-11[1].jpg 
Views:	52 
Size:	265.2 KB 
ID:	119723
    software version
    Click image for larger version. 

Name:	Screenshot_2014-05-23-18-57-38[1].jpg 
Views:	51 
Size:	77.3 KB 
ID:	119725
  15. #15  

    Default Re: 4.4 Software Update Support Post on AT&T

    Before I reset my phone, the rep tried to send it (the update) to my phone. It said it was downloading but for some reason my phone was not showing a progress bar in the notification bar. The rep suggested that either I could take my phone to a device support center or to factory reset and see if it will work. Well I reset my g pro and the rep sent the update to me again. Still no progress bar showed up but it eventually downloaded. The download of the update file took some time (30-45 minutes on Wi-Fi ugh) then the update was about 15 minutes or so ( I went to eat so I could be wrong about that). But when I finished eating, my phone was on 4.4.2 and looking good.

    Posted via Android Central App
    Thanked by:
  16. #16  

    Default Re: 4.4 Software Update Support Post on AT&T

    Lock screen now shows music if playing. Also, there is no choice of clock for ur screen. U only get one choice

    Quick remote is no longer brought up on the lockscreen by pressing the home button. U have to specify it to be on the lock screen in quick remote settings.

    The general tab in settings as been changed. There are new choices to include browser bar and a couple others.

    Beats music is installed as part of the update unfortunately. Yay more bloatware. (u can disable it though)

    The weather widget has been reworked to be IMO a little more transparent.

    Have not noticed any improved speed and performance. It seems like the same before the update.

    Battery seems like it drains too much but I'm hoping it stabilizes.

    Posted via Android Central App
    Thanked by 2:
    JadienPAC757 
  17. Thread Author  Thread Author    #17  

    Default Re: 4.4 Software Update Support Post on AT&T

    Quote Originally Posted by Jaxland101 View Post
    Before I reset my phone, the rep tried to send it (the update) to my phone. It said it was downloading but for some reason my phone was not showing a progress bar in the notification bar. The rep suggested that either I could take my phone to a device support center or to factory reset and see if it will work. Well I reset my g pro and the rep sent the update to me again. Still no progress bar showed up but it eventually downloaded. The download of the update file took some time (30-45 minutes on Wi-Fi ugh) then the update was about 15 minutes or so ( I went to eat so I could be wrong about that). But when I finished eating, my phone was on 4.4.2 and looking good.

    Posted via Android Central App
    This is GREAT! Thanks! I assume all you did was log into Google (after reset) before he sent you the update again?

    Posted via Android Central App
  18. #18  

    Default Re: 4.4 Software Update Support Post on AT&T

    yes. u log into it during set up (the ready2go service). I was downloading my apps and getting my home screens set up while he sent it to me (probably why it took so long)
  19. Thread Author  Thread Author    #19  

    Default Re: 4.4 Software Update Support Post on AT&T

    Quote Originally Posted by Jaxland101 View Post
    yes. u log into it during set up (the ready2go service). I was downloading my apps and getting my home screens set up while he sent it to me (probably why it took so long)
    Great thanks!

    Posted via Android Central App
  20. #20  

    Default Re: 4.4 Software Update Support Post on AT&T

    here are some pictures to show some of the changes to our g pros once kit kat arrives to your device (POST 1 OF 2)

    stock music player (please do not judge choice of song)
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-10-50-1-.jpg

    accessing google now (swipe up and to the left from the bottom middle of ur homescreen)
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-11-44-1-.jpg

    recent apps screen (no more g button to access google now)
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-12-07-1-.jpg

    u can now block spam in the stock messaging app YAY!!!!1
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-13-47-1-.jpg

    new camera settings layout
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-14-30-1-.jpg
    Thanked by 2:
    JadienPAC757 
  21. #21  

    Default Re: 4.4 Software Update Support Post on AT&T

    here are some pictures of the changes once kit kat arrives to your g pro (SPOILERS) POST 2 OF 2

    camera mode settings layout
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-14-44-1-.jpg

    apps screen (note there is no more downloaded tab)
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-15-17-1-.jpg

    lock screen music controls (again do not judge song choice)
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-15-54-1-.jpg

    notification bar changes (settings wheel is now on top next to time and date)
    4.4 Software Update Support Post on AT&T-screenshot_2014-05-24-11-17-27-1-.jpg
    Thanked by 3:
  22. #22  

    Default Re: 4.4 Software Update Support Post on AT&T

    Awesome Pics!! I'm getting excited!!
  23. #23  
    PAC757's Avatar

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    Default Re: 4.4 Software Update Support Post on AT&T

    Cool,
    thanks for the details on the update, please keep us informed if the battery life goes back to normal. This (the battery life getting worse) is why I'm concerned about the KitKat update, had battery life problems on 2 other brand phones after the 4.4.2 update.

    Posted via Android Central App
  24. Thread Author  Thread Author    #24  

    Default Re: 4.4 Software Update Support Post on AT&T

    Quote Originally Posted by Nelimungous View Post
    This is GREAT! Thanks! I assume all you did was log into Google (after reset) before he sent you the update again?

    Posted via Android Central App
    Quote Originally Posted by Jaxland101 View Post
    Before I reset my phone, the rep tried to send it (the update) to my phone. It said it was downloading but for some reason my phone was not showing a progress bar in the notification bar. The rep suggested that either I could take my phone to a device support center or to factory reset and see if it will work. Well I reset my g pro and the rep sent the update to me again. Still no progress bar showed up but it eventually downloaded. The download of the update file took some time (30-45 minutes on Wi-Fi ugh) then the update was about 15 minutes or so ( I went to eat so I could be wrong about that). But when I finished eating, my phone was on 4.4.2 and looking good.

    Posted via Android Central App
    Ok I just did this process with an online support rep and it finally went through this time. There is NO PROGESS bar and I did reset my phone before I connected to support. 4.4.2 running great.
  25. #25  

    Default Re: 4.4 Software Update Support Post on AT&T

    And it also helps if you call the right number:

    1-800-801-1101

    The reps there actually know what you are talking about. The call to them is necessary, even after the hard reset my phone wouldn't take the update, and came back with the 'phone not registered' error.
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