'Unfortunately messaging has stopped'

**Larry Thomas** · 12-21-2012, 04:04 PM

I get this error about 2-3 times per day while text messaging. It happens randomly when I'm attempting to access my messages or while selecting to type out a new message to someone and then I have to hit 'ok' and go back and start over again (which will then work fine). Getting annoying. Any known fix for this? I'm using the stock messaging app that came with the phone and haven't added anything else to the phone.

**Larry Thomas** · 12-21-2012, 06:49 PM

I was unable to capture a screenshot on the phone itself using quickmemo but I took a picture instead. This error appears to happen the most when I tap on a message (with the phone in the upright position) and then quickly turn the phone around so that the screen orientation and keyboard move to the widesceen position for easier typing to reply.

**thebizz** · 12-21-2012, 08:17 PM

I would try to clear data for the messaging app first of that doesn't work use the backup utility and do a factory reset. About how many messages do you have

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I would try to clear data for the messaging app first of that doesn't work use the backup utility and do a factory reset. About how many messages do you have

**Larry Thomas** · 12-21-2012, 09:37 PM

I've already done all that. Didn't help.

**Larry Thomas** · 12-22-2012, 01:02 AM

Well I did a factory reset and it appears like the error message has gone away (at least so far). I'll put it through some more heavy use and report back in a day or two.

**Larry Thomas** · 12-22-2012, 04:22 PM

The messaging error came back today even after the latest factory reset. Ugh.

**klokateer123** · 12-22-2012, 04:37 PM

Have you tried using a third party messaging app?

Sent from my LG-LS970 using Android Central Forums

**Larry Thomas** · 12-22-2012, 05:31 PM

Just downloaded Handcent sms to use instead. Working good so far. I'll report back later.

**thebizz** · 12-22-2012, 08:51 PM

Did you accept the ota or are you still running the release software. And it looks like all you can do is use a third party app. I sounds like somehow you got a bug on stock software which shouldn't happen. I would contact LG and have them look into it.

**Larry Thomas** · 12-23-2012, 03:43 PM

I have the OTA latest update. Got it the first day I had the phone.

The Handcent sms works great. No error messages after heavy use yesterday and today. I think this proves that something is wrong with the stock messaging app and not the phone itself. No idea how to contact LG about it and I suspect I would just be wasting my time anyway.

**SteelBeat** · 12-24-2012, 10:23 AM

It's funny you mentioned this. I kept getting this error over and over again as well and yesterday it got bad. It completely crashed my phone and is now semi-bricked. I went to AT&T and they couldn't help. They said LG wouldn't help either because the glass backing on my phone is cracked.

**Larry Thomas** · 12-24-2012, 01:45 PM

Now today all of a sudden I get the same error while on facebook. 'Unfortunately, Facebook has stopped'. First time that has happened. Ugh. Is this going to be a problem phone? Hopefully Jelly Bean comes soon and will fix this.

**Larry Thomas** · 01-11-2013, 05:45 PM

Just wanted to report that even after getting the new software update (version ZV9) I am still having the same issue.

**Jazmine Carter** · 01-26-2013, 09:59 AM

I thought I was the only one getting errors like this mine is really bad I would go to my messages & there would not be anything there & then the error would pop up & say unfortunately messaging has stopped & in order for me to send a text I would have to restart my phone it happens when I'm on instagram, twitter or Facebook its really annoying having to restart your phone 2-3 times a day

**megamaster5** · 01-27-2013, 05:40 PM

I use Handcent and no longer have this problem. I'm also on ZV9.

**Chandra Kishore** · 04-12-2013, 12:02 PM

handcent is experiencing same problem
ca anybody help

**reddragon72** · 04-12-2013, 04:21 PM

Hold the home button down and hit clear all then task manager and hit stop all.

reboot.

I did this for google play and no more issues but only google play was giving me grief and it was after I received the new update yesterday for google play.

**Oh Joseph** · 04-15-2013, 06:02 AM

Yes!!!!!! I use to get the same message every now & then. Just went to play store and downloaded Chomp Sms which started to send messages to the wrong contact so end up uninstall and back install as advice by developer but did not work.Then downloaded Go sms pro(used before) which thus far have been working in accordance.

**Larry Thomas** · 04-17-2013, 06:48 PM

Still have the same issue even after Jelly Bean. Tried other messaging apps and had the same issue or worse issues. Went back to the stock messaging app which works well but I still have to deal with force closes every day.

**amaljardaneh** · 05-16-2013, 12:38 AM

my messages is stopped what can i do ?

**mhinc** · 05-16-2013, 03:56 AM

If you ask me it's not the phone it's your provider! If you are getting errors sending texts it's the fact your carrier can't handle it.
Call them!

**Larry Thomas** · 05-20-2013, 01:34 PM

Originally Posted by mhinc

If you ask me it's not the phone it's your provider! If you are getting errors sending texts it's the fact your carrier can't handle it.
Call them!

No the texts send and receive just fine. It's the text messaging android app that keeps force closing and not while sending texts. Happens while opening the program to begin typing a text. Has nothing to do with the provider.

**RenoD2010** · 05-20-2013, 09:33 PM

I have the AT&T E970 variant (16GB internal, 8MP camera).

The only "....has stopped" error message I keep getting is when using Gmail and only when using the in-app back button to return to message list from within an open e-mail. I've only had my G for two weeks. I immediately updated to JB 4.1.2.

AT&T sales rep said people had issues with the update when it originally came out (month before I got my phone). I had a location data issue after updating (which took no time on this phone) but a factory reset fixed it. So far I've had only minor issues. The Gmail thing is annoying but I can use the capactive back button at the bottom of the display as a work around. In all other respects, the Gmail apps is slick and stable.

As for your SMS issue; I immediately went to Handcent. I'm a big dork and like to use Emojis which the stock SMS app does not support. Handcent is excellent and I have had no issues with it. Did you do a factory reset after updating to JB? Oh and if it has not already been suggested, use the paid version of Helium (formerly Carbon) to completely back up your phone's data and configuration before doing a factory reset. As fast as this phone is on downloads and installs, re-installing 216 apps was not fun.

I have been texting like a fiend since I got this phone (I am up to 1,616 in this billing cycle). My SMS never crashes or force closes. I'm wondering if my specific device was part of a later batch of devices less prone to the issues posted here. The only other thing I've done is disabled as much of the crapware from AT&T as I could to free up RAM. I am hoping for some stability patches from LG/Google just the same.

**jackyl_83sg** · 05-20-2013, 10:36 PM

Didn't have this issue at all, been using it for the last 2 months. Like it very much

Sent from my LG-E975 using Android Central Forums

**Larry Thomas** · 05-21-2013, 03:26 PM

Originally Posted by RenoD2010

Handcent is excellent and I have had no issues with it. Did you do a factory reset after updating to JB?

I use the Sprint version. Yes tried a factory reset. Didn't help. Also tried Handcent and wasn't happy with it. It worked fine at first but then I started to not get notification sounds for incoming messages. Tried to fix it but could not. So deleted it and went back to stock messaging app.