Broken optimus wtf do I do????

**MvZiC MaN** · 01-18-2013, 10:44 PM

I'm posting this for my friend...

Anyway he was working on his truck and it slipped off the Jack with him under it...he made it out okay but his phone is done!!!!! He has

Top-Tier total equipment protection -
$8 insurance premium and $3 service/repair

Will Sprint fix his phone without costing him anything???

Any help would be extraordinarily appreciated

Sent from my HTC Evo 4g using tapatalk on Sprint

**JHBThree** · 01-18-2013, 11:21 PM

Nope. He'll have to pay the deductible.

**MvZiC MaN** · 01-18-2013, 11:23 PM

What's the point of having the insurance if it doesn't cover the screen

Sent from my HTC Evo 4g using tapatalk on Sprint

**paul-c** · 01-18-2013, 11:28 PM

Originally Posted by MvZiC MaN

What's the point of having the insurance if it doesn't cover the screen

Sent from my HTC Evo 4g using tapatalk on Sprint

The insurance is there so he won't have to pay full price for a new phone when something happens, that's all.

Sent from my Sony Xperia ion

**Paul627g** · 01-18-2013, 11:31 PM

Originally Posted by MvZiC MaN

What's the point of having the insurance if it doesn't cover the screen

Sent from my HTC Evo 4g using tapatalk on Sprint

Insurance is great for covering basic common things that break or get worn out like buttons or speakers.

Cracked displays is where they lost all their money and consumers in the past took advantage of the warranty purposely breaking/cracking screens to get a new phone.

Sent from my Galaxy Nexus using Android Central Forums

**MvZiC MaN** · 01-18-2013, 11:31 PM

Okay would it the same price of he tells them that it was stolen?? Cuz he wants to fix it and save it

Sent from my HTC Evo 4g using tapatalk on Sprint

**JHBThree** · 01-18-2013, 11:42 PM

Originally Posted by MvZiC MaN

Okay would it the same price of he tells them that it was stolen?? Cuz he wants to fix it and save it

Sent from my HTC Evo 4g using tapatalk on Sprint

Can't fix it. Literally. The display is fused to the front glass. The cost to replace it would be the same cost to get a brand new one from them with the deductible.

**MvZiC MaN** · 01-18-2013, 11:45 PM

Alright thank you all for the help!!!!

Sent from my HTC Evo 4g using tapatalk on Sprint

**JHBThree** · 01-18-2013, 11:47 PM

Checked on Sprint's site, and it's $100 regardless. If he reports it broken, they'll want the device. Lost, and they'll blacklist the esn so it'll be useless.

**MvZiC MaN** · 01-18-2013, 11:49 PM

Idk he said he just wants to keep it for an iPod or something... And I found a screen on eBay for $112 so when he hears that in sure he will change his mind on keeping it

Sent from my HTC Evo 4g using tapatalk on Sprint