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  1. Thread Author  Thread Author    #1  
    JTkc's Avatar

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    5 Posts

    Default Playstore mobile malfunction, cause? And how to resolve

    I have a sprint lg optimus g.

    Not sure when or what was cause for malfuction.

    I can access playstore through icon/widget.

    When im in playstore though, any function/operation involving the upper left corner of the app, causes the app to force close. "Unfortunately playstore has stopped working" and then closes and redirects back to home screen of phone?

    I can access menu etc by swiping from left to right and everything functions normally.

    Any ideas of cause(s) and how to resolve issue

    Thanks in advance
    Thanked by:
  2. #2  
    srkmagnus's Avatar

    Posts
    9,831 Posts
    Global Posts
    9,835 Global Posts
    ROM
    Stock 4.4 (KitKat)

    Default Re: Playstore mobile malfunction, cause? And how to resolve

    Quote Originally Posted by JTkc View Post
    I have a sprint lg optimus g.

    Not sure when or what was cause for malfuction.

    I can access playstore through icon/widget.

    When im in playstore though, any function/operation involving the upper left corner of the app, causes the app to force close. "Unfortunately playstore has stopped working" and then closes and redirects back to home screen of phone?

    I can access menu etc by swiping from left to right and everything functions normally.

    Any ideas of cause(s) and how to resolve issue

    Thanks in advance
    Open system settings > applications > sort by all > open Play Services and clear cache. Open the Play Store and try searching again. Let us know how it goes.
  3. Thread Author  Thread Author    #3  
    JTkc's Avatar

    Posts
    5 Posts

    Default Re: Playstore mobile malfunction, cause? And how to resolve

    Ok. Opened play services, cleared cache. Same action. "Unfortunately play store has stopped working" then force close and back to phone home screen
  4. #4  
    nathaniz's Avatar

    Posts
    48 Posts
    ROM
    Stock

    Default Re: Playstore mobile malfunction, cause? And how to resolve

    I'm having the exact same problem. Clearing cache does not solve. Also experiencing keyboard not accessible in some apps when clicking into text box.
    Cleared Play Services cache and also data.
    Did restart.
    No change

    Sprint Optimus G rooted, stock, not currently connected to a provider - just using on wifi.
    (T-Mobile) LG G2
    Nexus 7 (2012) & Asus TF-101
    Chromecast & Logitech Revue
    http://www.nathanonline.net
  5. #5  

    Thumbs down Re: Playstore mobile malfunction, cause? And how to resolve

    not having it just need to get to ten posts
  6. #6  

    Default Re: Playstore mobile malfunction, cause? And how to resolve

    Quote Originally Posted by JTkc View Post
    Any ideas of cause(s) and how to resolve issue
    I think we're stuck with this issue until Google pushes out a new version of the Play Store.

    At least the left-to-right menu swipe out works or this would have pretty much crippled our phones.

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