LGMobile Support Tool - Install Hangs

[cowboydren]

I have been trying all morning to install the LGMobile Support Tool, but it keeps failing. I suspect a server problem on LG's end, but I can't prove that. The progress bar just stops (image attached). I've changed my DNS provider and it keeps hanging in the same place. Is/has anyone else had this problem?

Windows XP (32-bit).
I -do- have JDK 1.6 Win32 installed.
I -do- have Android SDK installed and configured.

 

[swg0101]

I have had this issue on a computer that has UAC enabled. But since Windows XP does not have UAC, are you trying to launch the installer in an Administrator account?

 

[cowboydren]

Yes. This account on this computer is an Administrator. I've also tried it on other XP-32 systems (where I'm an admin) and on a Win7-64, all with basically the same result.

 

[cowboydren]

Hmm. Works now.

[edit]

Spoke too soon; none of the LG Android phones I recognize (let alone my Optimus S) show up in the Install USB Driver dialog...

[edit]

Found the model number, finally, but the stupid software keeps telling me that the MEID/ESNs I'm entering aren't valid...

 

[cowboydren]

Okay; all good now. Let's see if I can actually do this backdate/root/update thing...

 

[rastoder]

i need to install it, but whrer?

 

[vitalijus16]

Hello,
I have been trying to install the LGMobile Support Tool too, but it keeps failing. The progress bar just stops and can't install it. Please help

 

[vitalijus16]

Can you tell me how did you do that? Becase I have the same problem

 

[ccrs8]

Hello,
I have been trying to install the LGMobile Support Tool too, but it keeps failing. The progress bar just stops and can't install it. Please help

Are you on a company or otherwise restricted computer? I had this problem as well a while back, and the reason being is because halfway through the install process the installer goes online and grabs the main part of the program from an LG server. That server uses a non-standard port number, and many companies or large organizations block that port, resulting in the installer just sitting there. I use GNU/Linux at home so I have to do all my Windows-only stuff at work. I ended up going to a friend's house who has windows to do what I needed the LG Support Tool to do.

 

[mobius1484]

If you're trying to revert from ZVH to ZVD the easiest easy is to use the sprint revert update and just flash in recovery. I'm on my phone or i would hunt down the link myself for the thread with the file. Look around though, it's here.

 

[vitalijus16]

Thank you CCRS8 for advice. Yes, I'm on compnay computer. I'll try it at home. I hope it will work.:-\

 

[jackobsn]

I had the same problem but after installing LG PC Suite software first (you can find it on the official LG Webpage) then LG MOBILE SUPPORT TOOL installed just fine. Hope it helps anyone ... they should really make this clear on the wepage that it's mandatory to install LG PC Suite before