| || |
Screen blacks out with calls
My LG Spectrum screen will black out (about 85% of the time) after dialing and hitting the green call button.I cannot get the screen back with the power button or changing the phone position. I cannot use voicemail or call any number that requires keypad entries. I solved getting my voicemailby adding PIN number to the auto dial, but cannot select to delete or save message, as I cannot see the dialpad. If I call someone, I cannot hang up without removing the battery (unless the other party hangs u first).I believe it began after the ICS install. I see this is a common problem across many phones, not just Spectrum. There are many guesses as to why this happens: ICS, sensor vs screen protectors/cases/dirt or dust, power settings, call settings, screen display settings. Verizon phone tech was clueless about the cause, just said he knew it happens as he sees it on their internal forums and suggests replacing the phone with a refurbished one, of which I am not interested. I believe it is a software issue as I have cleaned the sensor, changed the screen timeout setting, done a factory reset and I do not use a protector; but some suggestions I cannot try as the setting options are not on my menus. Any other Spectrum owners having the same issue? If so, did you find a solution? An IT guy at one Verizon place said he hears ICS has glitches on some "not so new phones" (My spectrum only 10 months old) and believes that it is the problem, not my particular phone. He suggests I try reverting back to GB. Before I do that, thought I'd check in here for easier soluton.