T-Mobile V20 Owners: MMS Help

[sniperservice]

I am able to send MMS, but am not receiving them. I have already switched to the SIM Card that came with the phone and did a Factory Reset. Any advice or solutions? Outside of this, I am absolutely happy with this phone

 

[d3t99]

What was your previous phone?

 

[jsk0703]

I am able to send MMS, but am not receiving them. I have already switched to the SIM Card that came with the phone and did a Factory Reset. Any advice or solutions? Outside of this, I am absolutely happy with this phone

I've had similar issues jumping from my old iPhone over to Android. Didn't appear to be device specific as I experienced the issue with both my Note 7 and S7E. Read some online sites that suggested it was a known issue with iMessage users.

Will be curious to see how it behaves when my v20 arrives this week.

 

[traceyc44]

I've had this issue with another phone after switching but not this one. If restarting doesn't work a call or trip to T-Mobile will fix it.

 

[d3t99]

If switching from iPhone, there is a procedure to remove your phone number from imessage. Sometimes it plays havoc

https://www.google.com/search?q=remove+phone+number+from+imessage&oq=remove+phone+&aqs=chrome.3.69i57j69i59j0l2j69i60.4108j1j4&client=ms-android-hms-tmobile-us&sourceid=chrome-mobile&ie=UTF-8

 

[Ca_lvn]

If switching from iPhone, there is a procedure to remove your phone number from imessage. Sometimes it plays havoc

https://www.google.com/search?q=rem...ms-tmobile-us&sourceid=chrome-mobile&ie=UTF-8

Correct almost forgot about that had the same issue years ago switching to mms

 

[sniperservice]

What was your previous phone?

s7e...

 

[sniperservice]

Anyone???

 

[stan23]

Anyone???

I don't have this issue with Tmobile and my V20. Your best bet is to call Tmobile.

 

[Almeuit]

Check your APN settings. Ensure they're setup properly for T-Mobile.

 

[sniperservice]

Just wanted to post the final resolution...I have a Replacement V20 in the mail.

 

[strikeIII]

Do you not receive them at all or are they coming in but saying tap to download but nothing happens when you tap them?