V20 Unlocked-"Mobile Services Manager" issue and pre installing unwanted games after factory reset
So I received my unlocked V20 (ordered from authorized B&H) the other day and set up my phone. All went smoothly. Last night, I needed to do a factory reset. Immediately after the factory reset, the phone restarted with preloaded games that were not there originally (and that I never installed). Games like Slotmania, Caesars Palace, Airstrike, and a few others. I looked up the issue and saw that something called "Mobile Services Manager" is likely the culprit. This is sometimes called by another name. This shows up under Apps when I click on show system apps. I also noticed the battery draining much quicker than before the factory reset. I cleared the cache and promptly disabled this app.
FWIW, I am using a T-Mobile sim in it.
A few details:
1. Mobile Services Manager still shows up under Lookout as an app having "access to my Phone." I changed the permission to not allow access of any kind. Any time I restart (regular turn on and off) the phone, the "access to Phone" is active again under permissions.
2. I factory reset twice to make sure that I hadn't done something wrong the first time around to somehow trigger this app. Sure enough, second factory reset, those same games were "pre installed" with this Mobile Services Manager existing under systems apps.
3, My spouse's TMobile V20 does not have this issue or app. Mine is the unlocked variant, and I am not understanding why this is happening.
4. Can't uninstall it under developer mode either.
I just received this phone on Tuesday. This was not an issue and did not happen when I initially set up. Why is this happening after a factory reset? How I can fix this problem?
Thanks for any advice.
So I received my unlocked V20 (ordered from authorized B&H) the other day and set up my phone. All went smoothly. Last night, I needed to do a factory reset. Immediately after the factory reset, the phone restarted with preloaded games that were not there originally (and that I never installed). Games like Slotmania, Caesars Palace, Airstrike, and a few others. I looked up the issue and saw that something called "Mobile Services Manager" is likely the culprit. This is sometimes called by another name. This shows up under Apps when I click on show system apps. I also noticed the battery draining much quicker than before the factory reset. I cleared the cache and promptly disabled this app.
FWIW, I am using a T-Mobile sim in it.
A few details:
1. Mobile Services Manager still shows up under Lookout as an app having "access to my Phone." I changed the permission to not allow access of any kind. Any time I restart (regular turn on and off) the phone, the "access to Phone" is active again under permissions.
2. I factory reset twice to make sure that I hadn't done something wrong the first time around to somehow trigger this app. Sure enough, second factory reset, those same games were "pre installed" with this Mobile Services Manager existing under systems apps.
3, My spouse's TMobile V20 does not have this issue or app. Mine is the unlocked variant, and I am not understanding why this is happening.
4. Can't uninstall it under developer mode either.
I just received this phone on Tuesday. This was not an issue and did not happen when I initially set up. Why is this happening after a factory reset? How I can fix this problem?
Thanks for any advice.
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