"Duplicate provider authority" error with WeatherBug

cgtyoder

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Mar 28, 2011
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I have a Droid X running Android 2.3.4. I have had WeatherBug (free version) installed for a long time now. Yesterday, there was an update in Google Play. I attempted to upgrade and got a "Duplicate provider authority." error. I decided to completely uninstall WB and start from scratch, but I am still getting the same error, and can't install it at all now. Help! What am I missing here? Thanks for any pointers.
 

Jeff Maher

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Nov 8, 2012
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I have a Droid X running Android 2.3.4. I have had WeatherBug (free version) installed for a long time now. Yesterday, there was an update in Google Play. I attempted to upgrade and got a "Duplicate provider authority." error. I decided to completely uninstall WB and start from scratch, but I am still getting the same error, and can't install it at all now. Help! What am I missing here? Thanks for any pointers.

Having the same issue running Android 2.3.4 on my Galaxy S.
 

cgtyoder

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Mar 28, 2011
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Just got a response from WB tech support:

Thank you for your email. We have created Case #: 00196738 for your reference.

We are aware of this issue and our engineers are currently working on the problem. We do not have a completion date yet for when it will be fixed, but we will get this resolved as soon as possible.

(This was after I submitted this problem to them a few days ago, and then sent me an email asking for the exact info which I had sent them in the first place! Yeesh...)
 

ay

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Jun 26, 2011
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I too got an e-mail reply from support today (although no case number yet). Hopefully we'll see a resolution soon!
 

cgtyoder

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Mar 28, 2011
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WeatherBug updated the app today - I was able to install it and all is working again for me. Hope it does the same for others here.
 

Lanneaus

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Sep 17, 2014
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This should work..

1. go to Android's App Management screen (Menu / Settings / Applications / Manage Applications), select Running, click on Play Store, click Clear Data
2. repeat for the Download Manager application
3. reboot the phone