1. cgtyoder's Avatar
    I have a Droid X running Android 2.3.4. I have had WeatherBug (free version) installed for a long time now. Yesterday, there was an update in Google Play. I attempted to upgrade and got a "Duplicate provider authority." error. I decided to completely uninstall WB and start from scratch, but I am still getting the same error, and can't install it at all now. Help! What am I missing here? Thanks for any pointers.
    11-07-2012 08:49 AM
  2. ericajayne's Avatar
    Same issue on Android 2.2.2 on LG G2x. Any help would be appreciated. Thx.
    11-07-2012 10:53 AM
  3. ay's Avatar
    I e-mailed the developer yesterday about this issue....No reply yet.....
    11-07-2012 01:58 PM
  4. Jeff Maher's Avatar
    I have a Droid X running Android 2.3.4. I have had WeatherBug (free version) installed for a long time now. Yesterday, there was an update in Google Play. I attempted to upgrade and got a "Duplicate provider authority." error. I decided to completely uninstall WB and start from scratch, but I am still getting the same error, and can't install it at all now. Help! What am I missing here? Thanks for any pointers.
    Having the same issue running Android 2.3.4 on my Galaxy S.
    11-08-2012 09:55 AM
  5. cgtyoder's Avatar
    Just got a response from WB tech support:

    Thank you for your email. We have created Case #: 00196738 for your reference.

    We are aware of this issue and our engineers are currently working on the problem. We do not have a completion date yet for when it will be fixed, but we will get this resolved as soon as possible.

    (This was after I submitted this problem to them a few days ago, and then sent me an email asking for the exact info which I had sent them in the first place! Yeesh...)
    11-08-2012 03:17 PM
  6. ay's Avatar
    I too got an e-mail reply from support today (although no case number yet). Hopefully we'll see a resolution soon!
    11-08-2012 03:24 PM
  7. cgtyoder's Avatar
    WeatherBug updated the app today - I was able to install it and all is working again for me. Hope it does the same for others here.
    11-27-2012 07:59 PM
  8. ay's Avatar
    WeatherBug updated the app today - I was able to install it and all is working again for me. Hope it does the same for others here.
    Same here. App is updated, installed with no trouble, and is working again!
    11-27-2012 08:34 PM
  9. monirlfp's Avatar
    How to mail developer plz help..... to fix Duplicate provider authority... Tnks..
    12-04-2013 04:22 AM
  10. mrsmumbles's Avatar
    How to mail developer plz help..... to fix Duplicate provider authority... Tnks..
    At the very bottom of the download page, there's a link to email the Dev.

    Sent from my LG870 via Tapatalk 2
    12-04-2013 04:27 AM
  11. Lanneaus's Avatar
    This should work..

    1. go to Android's App Management screen (Menu / Settings / Applications / Manage Applications), select Running, click on Play Store, click Clear Data
    2. repeat for the Download Manager application
    3. reboot the phone
    09-17-2014 12:35 PM
  12. Nicole Pilon's Avatar
    THANK YOU!!! I was able to update it after going into Running and stopping it! thank you thank you!
    09-22-2014 04:41 PM
  13. Nicole Pilon's Avatar
    THANK YOU!!! I was able to update it after going into Running and stopping it! thank you thank you!
    This should work..

    1. go to Android's App Management screen (Menu / Settings / Applications / Manage Applications), select Running, click on Play Store, click Clear Data
    2. repeat for the Download Manager application
    3. reboot the phone
    09-22-2014 04:41 PM

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