Recent content by Stephen Mitchell2

Kirstein, thanks for your reply! I think the issue was that we weren't *definitely* connected to the router on the phone. When we connected with the default ID and password that came with the router we were then asked to "tap to sign in" (this is in the wifi settings on the android, similar to...

We did restart the modem and router, but I think they got plugged back in at the same time. Tomorrow we'll try again with that in mind. Thank you. I'll report back then either way, and if still running into the same problem we will send some screenshots :)

Hiya thanks for the reply (love the crow T Robot Avatar btw!) Yes we tried both of those things. It does bring us to the routers sign in page, but then nothing happens when we try to go further, it gives us an option to "Get Started" after creating a password, but that link is unresponsive. The...

Hello, I am trying to help my mother get set up with wifi so that she can stay connected during this pandemic. She does not have a computer, just a Moto G7 Smartphone. I am not an android user and we are running into problems getting the phone to communicate with the router and was hoping...