1. c-smith's Avatar
    So i have tried a 64gb and 128gb memory card in my phone, before i have inserted card i have formatted it. After a while of taking pics with my phone the picture then wount load up in my gallery and says unsupported file, with a icon on a pic torn in half. Can someone help with this please
    02-24-2016 12:53 PM
  2. SpookDroid's Avatar
    Sorry to tell you, but it seems your phone is damaging the SD Cards (or you have very bad luck and got two damaged cards). That icon shows up when the file is corrupted or the card is damaged. You can try to recover the pictures if you can still read the files on a computer, but if the file is corrupted, chances are it's gone
    02-24-2016 01:33 PM
  3. N4Newbie's Avatar
    When I had phones with SD cards (not for a few years now), I learned this critical rule: do not allow your camera to save images directly to the SD card. Save them to RAM and then move them later if you wish.

    If you save directly to the SD card, you WILL encounter corrupt files. Maybe just one or two occasionally, maybe most of them. But it WILL happen.
    SpookDroid likes this.
    02-24-2016 01:41 PM
  4. N4Newbie's Avatar
    Also, SD cards have speed ratings ( https://www.sdcard.org/consumers/speed/ ) . You should make certain that you purchase cards with a speed rating that is compatible with the device with which you are using it.
    SpookDroid likes this.
    02-24-2016 01:43 PM
  5. SpookDroid's Avatar
    yup, I had several issues with SD cards and Samsung phones in the past, so after the Note 3, I stopped using them and learned my lesson. Now I only use them for movies and files I already have elsewhere.
    02-24-2016 03:39 PM

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