Forgotten screen password

**stehawly** · 05-20-2011, 06:24 PM

Does anyone know how to unlock the Kyocera Echo if you have forgotten your password? I can't reset the device because I can't get past the lock screen.

**Relgoshan** · 05-20-2011, 07:53 PM

Please to first clarify whether you set a pattern or a code. Though Sprint store could probably also help.

And how did this happen, new phone? Accident?

**stehawly** · 05-25-2011, 11:11 AM

I was a code and an accident. I just can't remember the code. With other Android devices, you can perform a factory reset by using the hardware keys. I have not been able to figure out how on this device though.

**Relgoshan** · 05-25-2011, 01:21 PM

Then take it into the Sprint store. They will have you sorted out.

**sabbys** · 05-26-2011, 09:35 AM

This has a bunch of tips for the Echo, including invoking the factory reset.

Evan

**RivKristopher** · 05-26-2011, 09:42 AM

Originally Posted by stehawly

Does anyone know how to unlock the Kyocera Echo if you have forgotten your password? I can't reset the device because I can't get past the lock screen.

I know when i worked for the AT&T Call Center and we would get customer's that forgot this as well, we would have to get them over to the Manufacture and they would do a Master Reset but things could have changed sense then as well.

**stehawly** · 05-26-2011, 02:44 PM

Originally Posted by sabbys

This has a bunch of tips for the Echo, including invoking the factory reset.

Evan

Thanks. I tried the Volume Down and Power key as the site suggested, but it didn't work.

Oh well.

**Relgoshan** · 05-26-2011, 07:06 PM

That should have worked if you did it exactly...? Seriously, go into your nearest retail outlet.

**r.mcgill1970** · 10-26-2011, 12:08 AM

power and volume down does not work for me either, is there any other way?

**zhoushunxi** · 10-27-2011, 07:37 AM

I can help you.但是我只会中文表达。

**Dre89** · 10-27-2011, 05:39 PM

If you enter the wrong password or pattern enough it will ask you on screen if you forgot your password/pattern. Just follow the on screen insturctions

**jackyg** · 12-14-2011, 10:25 PM

Cool, How?

**nana0830** · 12-24-2011, 04:38 PM

Does anyone know how to unlock the Kyocera Echo if you have forgotten your password? I can't reset the device because I can't get past the lock screen. CAN YOU PLEASE GET BACK AT ME AS SOON AS POSSIBLE PLEASE