why cant i download any app on my phone Samsung galaxy J1

[AC Question]

anytime i try downloading i have a signal is downloading for a whole day and night but no signal of 0% or 1% and it never download

 

[B. Diddy]

Welcome to Android Central! Does this happen on both wi-fi and mobile data, and are you sure the network is connected successfully to the web? Are you using Google Play Store? What do you mean by "no signal of 0% or 1%)? Do you mean the download progress never even gets to 1%?


Try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.

 

[Aceq13]

My phone is also Samsung J1 and I also have the problem ........I cant Download anything form the Browser,Playstore, etc..... i cant download apps ...photos....files..etc....And I tried to look for the Download manager in Application manager But I did not found it .....Please help

 

[B. Diddy]

When you go to the App Manager, tap Menu>Show System. Then look for Download Manager.

 

[0977793142]

my phone can't download