Moto 360 (1st gen) not displaying caller ID after changing phone?

A

AC Question

Hi,

I've been using a Moto 3 (3rd gen) with a Moto 360 (1st gen) for the past few months and it's been working great. Yesterday I had to change my phone and ended up getting a Huawei Ascend G7. I had to reset the Moto 360 to connect to the new phone. After doing so, everything seemed to be in working order. However, whenever I receive calls, the Moto 360 displays "Private caller" as the ID even though the person calling doesn't have their ID blocked. The ID comes up fine on the phone itself. And if I miss the call, the watch displays a card saying I missed the call from the person. So it just seems that when the call is incoming, the watch isn't getting the ID. Has anyone else experienced this problem? Never happened to me using the Moto G.
Thanks!
 

Forum statistics

Threads
943,150
Messages
6,917,531
Members
3,158,850
Latest member
kerokekerol