1. Ding Dong2's Avatar
    I am having problems with phone signal. I checked O2 coverage checker I am in a good zone.

    At the moment I am connected to WiFi and the mobile signal is at 2 bars. However, as soon as I put down my phone I get full bars. But as soon as I pick up my phone it drops. I usually hold my phone with 2 hands (typing position)

    However, when I enable mobile data my mobile bars go up to 3 and get 5mbps download.

    Could it be because its relying on WiFi ?


    Would a hard case help with the signal? I am thinking of buying of a Ronnie slim case for the moto g.
    01-05-2014 11:00 AM
  2. Golfdriver97's Avatar
    I am having problems with phone signal. I checked O2 coverage checker I am in a good zone.

    At the moment I am connected to WiFi and the mobile signal is at 2 bars. However, as soon as I put down my phone I get full bars. But as soon as I pick up my phone it drops. I usually hold my phone with 2 hands (typing position)

    However, when I enable mobile data my mobile bars go up to 3 and get 5mbps download.

    Could it be because its relying on WiFi ?


    Would a hard case help with the signal? I am thinking of buying of a Ronnie slim case for the moto g.
    Welcome to the forums.
    Did you buy this through your carrier? If so, I would consider an exchange.
    01-05-2014 11:13 AM
  3. zedorda's Avatar
    Also check with your carrier that it is classed as a 4G device and not only a 3G device. Some carriers are not grouping the Moto G with 4G service because it doesn't have LTE.

    HSDPA, 21 Mbps; HSUPA are the only 4G bands the Moto G has
    01-05-2014 11:21 AM
  4. Connervt's Avatar
    You're holding it wrong.

    /* channeling Steve Jobs */
    01-05-2014 12:24 PM
  5. Ding Dong2's Avatar
    Its like the iPhone 4 problem. Would a case fix the issue?

    Holding it wrong. How would I hold it right then?
    01-05-2014 12:40 PM
  6. MotoClive's Avatar
    I believe it was just a joke on Apple
    01-05-2014 04:44 PM
  7. Ding Dong2's Avatar
    Is there any known fixes? Anyone else having this problem or just me?
    01-25-2014 10:37 AM
  8. MotoClive's Avatar
    Seems it is just you
    01-25-2014 04:18 PM
  9. shmotog's Avatar
    This happens with me as well. This is normal, there is nothing to worry about here at all. I believe the position of the antenna is towards the bottom of the phone, thats my own humble opinion though, so don't quote me on that. There are places where if I put it in my lap and cover it on the bottom part with my palm, signals go altogether.

    Signal strength depends ona lot of things. I find 2G signals work better, at least in my area.
    01-26-2014 01:34 AM
  10. PiggyMiddle's Avatar
    Anyone else having this problem or just me?
    May not be quite the same thing, but I am using my G as a wifi hotspot. If I have the screen face up I get 3-bars of 4 on the laptop wifi, if I have the good camera facing up I get the full 4 bars on the laptop. Still a good connection, but there is a difference.
    01-26-2014 11:10 AM
  11. shmotog's Avatar
    May not be quite the same thing, but I am using my G as a wifi hotspot. If I have the screen face up I get 3-bars of 4 on the laptop wifi, if I have the good camera facing up I get the full 4 bars on the laptop. Still a good connection, but there is a difference.
    Keep the phone like this, always. :P
    Moto G: Antenna position - signal issues when holding phone-img_3756.jpg
    01-27-2014 02:46 PM
  12. Roobed Trejo's Avatar
    I am having the same problem, did you find a solution ??
    11-07-2014 04:49 PM

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