I hope someone can help.
I got my new Moto G today and used it until the battery was at about 15%. I switched it off and put in on charge for about an hour. When I returned to it, the screen showed me that it had charged to about 45% - good enough for me to continue playing on it a little - or so I thought...
I held the power button to switch it on and it showed me the white Motorola screen and then it went off. I tried again and the same thing happened. Now, without me even touching it, it is continually booting to the initial Motorola screen and switching off.
I've tried holding the power button along with the down volume to get to the Fastboot Flash menu and that works but none of the options there do anything. Factory reset, for example, just turns the phone off and then it automatically goes back to the while Motorola screen and off again.
I've now left it happily turning itself off and on.
Somebody please help me!
I got my new Moto G today and used it until the battery was at about 15%. I switched it off and put in on charge for about an hour. When I returned to it, the screen showed me that it had charged to about 45% - good enough for me to continue playing on it a little - or so I thought...
I held the power button to switch it on and it showed me the white Motorola screen and then it went off. I tried again and the same thing happened. Now, without me even touching it, it is continually booting to the initial Motorola screen and switching off.
I've tried holding the power button along with the down volume to get to the Fastboot Flash menu and that works but none of the options there do anything. Factory reset, for example, just turns the phone off and then it automatically goes back to the while Motorola screen and off again.
I've now left it happily turning itself off and on.
Somebody please help me!