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  1. Thread Author  Thread Author    #1  

    Default Black box on Incoming calls

    anyone else getting the black box issue on incoming calls (covers screen)
  2. #2  

    Default Re: Black box on Incoming calls

    Can you post a screenshot? Is the whole screen black, as if the proximity sensor darkens the display?

    Do you use any display protectors/ housing?

    Cheers,
    Nicole
  3. Thread Author  Thread Author    #3  

    Default Re: Black box on Incoming calls

    Here is a picture https://forums.motorola.com/files/21...0-14-09-53.png

    happens when using a bumper case or no case.
  4. #4  

    Default Re: Black box on Incoming calls

    Why you posting on moto g section? You clearly don't own a moto g

    Posted via Android Central App
  5. Thread Author  Thread Author    #5  

    Default Re: Black box on Incoming calls

    I do have a Moto g what makes you think I don't
  6. #6  

    Default Re: Black box on Incoming calls

    Quote Originally Posted by JohnCenaFan View Post
    I do have a Moto g what makes you think I don't
    I think MotoG doesnt support 4G LTE :/

    Posted via Android Central App
  7. #7  

    Default Re: Black box on Incoming calls

    Hey JohnCenaFan,

    Can you take the call and speak normally? Can you end the call as well?

    What I am seeing on the screenshot is the stock Android way to make the call button more visible. This is normal.

    Cheers,
    Nicole
  8. #8  
    Sizzers's Avatar

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    Default Re: Black box on Incoming calls

    Quote Originally Posted by Palash Shah View Post
    I think MotoG doesnt support 4G LTE :/

    Posted via Android Central App
    Rumbled.....Well spotted!!

    Sent from my XT1032 using AC Forums mobile app
  9. Thread Author  Thread Author    #9  

    Default Re: Black box on Incoming calls

    Quote Originally Posted by Sizzers View Post
    Rumbled.....Well spotted!!

    Sent from my XT1032 using AC Forums mobile app
    the above is just a picture of what happens it not a picture from my phone.
  10. Thread Author  Thread Author    #10  

    Default Re: Black box on Incoming calls

    Quote Originally Posted by Nicole Summers View Post
    Hey JohnCenaFan,

    Can you take the call and speak normally? Can you end the call as well?

    What I am seeing on the screenshot is the stock Android way to make the call button more visible. This is normal.

    Cheers,
    Nicole
    yes I can to all the above.... my Huawei Y300 does not have this black box problem (only seen it on nexus 5 and moto g myself)
  11. #11  
    Sizzers's Avatar

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    Default Re: Black box on Incoming calls

    Quote Originally Posted by JohnCenaFan View Post
    yes I can to all the above.... my Huawei Y300 does not have this black box problem (only seen it on nexus 5 and moto g myself)
    As Nicole as advised its not a problem, its how it is.

    Haven't received a call for a few days and I'd honestly forgotten what the the incoming call screen looks like until calls came through today,but yep, pretty normal.

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