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  1. Thread Author  Thread Author    #1  

    Default Moto G - AT&T GoPhone using Data even though Data is turned off

    I am currently using the Moto G on an AT&T pay-as-you-go plan and about once a week (or more, sometimes), I get charged a few cents (e.g., $0.04) for using Data even though I have Data turned off! I contacted AT&T about this and they said that it could be an issue with the phone and/or operating system. Have any other Moto G owners experienced a similar problem? Thanks in advance!
  2. #2  

    Default Re: Moto G - AT&T GoPhone using Data even though Data is turned off

    Quote Originally Posted by Kevin Gravelle View Post
    I am currently using the Moto G on an AT&T pay-as-you-go plan and about once a week (or more, sometimes), I get charged a few cents (e.g., $0.04) for using Data even though I have Data turned off! I contacted AT&T about this and they said that it could be an issue with the phone and/or operating system. Have any other Moto G owners experienced a similar problem? Thanks in advance!
    What settings have you changed/updated to turn data off?
  3. Thread Author  Thread Author    #3  

    Default Re: Moto G - AT&T GoPhone using Data even though Data is turned off

    Quote Originally Posted by Ry View Post
    What settings have you changed/updated to turn data off?
    I've gone to Settings -> Data usage and turned "Mobile data" OFF. Is there somewhere else that I should be looking as well?
  4. #4  

    Default Re: Moto G - AT&T GoPhone using Data even though Data is turned off

    Hi,

    i had the same issue with my Moto G. Turning the GPS off in the location settings helped me resolve it.

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