Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 4 of 4
  1. Thread Author  Thread Author    #1  

    Default Moto G - AT&T GoPhone using Data even though Data is turned off

    I am currently using the Moto G on an AT&T pay-as-you-go plan and about once a week (or more, sometimes), I get charged a few cents (e.g., $0.04) for using Data even though I have Data turned off! I contacted AT&T about this and they said that it could be an issue with the phone and/or operating system. Have any other Moto G owners experienced a similar problem? Thanks in advance!
  2. #2  
    Ry
    Ry is offline
    Ry's Avatar

    Posts
    9,062 Posts
    Global Posts
    9,098 Global Posts

    Default Re: Moto G - AT&T GoPhone using Data even though Data is turned off

    Quote Originally Posted by Kevin Gravelle View Post
    I am currently using the Moto G on an AT&T pay-as-you-go plan and about once a week (or more, sometimes), I get charged a few cents (e.g., $0.04) for using Data even though I have Data turned off! I contacted AT&T about this and they said that it could be an issue with the phone and/or operating system. Have any other Moto G owners experienced a similar problem? Thanks in advance!
    What settings have you changed/updated to turn data off?
    Android Central Moderator

    Motorola Moto X (212.55.26.ghost_verizon.Verizon.en.US, KitKat 4.4.4)
    Motorola Moto 360 (LWX48T, Lollipop 5.0.1)
    Motorola Moto G (210.12.41.falcon_cdma.Verizon.en.US, KitKat 4.4.4)
    Google Nexus 7 2012 (LRX21P, Lollipop 5.0)

    What other devices have I had? Here's my phone timeline.
    Support your favorite Android app and game developers. Pay for apps! And don't block ads!

    Community Rules & Guidelines - Mobile Nations Forums
  3. Thread Author  Thread Author    #3  

    Default Re: Moto G - AT&T GoPhone using Data even though Data is turned off

    Quote Originally Posted by Ry View Post
    What settings have you changed/updated to turn data off?
    I've gone to Settings -> Data usage and turned "Mobile data" OFF. Is there somewhere else that I should be looking as well?
  4. #4  

    Default Re: Moto G - AT&T GoPhone using Data even though Data is turned off

    Hi,

    i had the same issue with my Moto G. Turning the GPS off in the location settings helped me resolve it.

Similar Threads

  1. Replies: 9
    Last Post: 04-24-2014, 05:19 AM
  2. Can I update to 4.2.2 OTA without AT&T service?
    By Lee MacMillan in forum HTC One X
    Replies: 1
    Last Post: 04-12-2014, 04:53 PM
  3. Phone will not turn on? Please Help.
    By J Bayliss in forum HTC One M8
    Replies: 12
    Last Post: 04-11-2014, 10:03 PM
  4. Replies: 1
    Last Post: 04-11-2014, 11:43 AM
  5. Carrier IQ is disable-able!
    By robstunner in forum Samsung Galaxy S5
    Replies: 0
    Last Post: 04-11-2014, 10:38 AM

Posting Permissions