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  1. Thread Author  Thread Author    #1  

    Default Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    My Verizon moto g is on 4.4.2 and when I woke up, the phone was dead. It had almost a full charge last night before I went to bed. Would not even turn on. I plugged it in for a while and turned it on. According to battery monitor widget, it went from 91% to 0% in 1 minute and from 8% to 100 % in a minute.













    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
  2. #2  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Yikes.
  3. #3  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Wow! And I thought I had battery problems on some of my devices! On my moto g I did a factory reset and the problems went away, but it was only a modest issue: -15%/hr while idle.

    Swyped from my Yoga 8
    Tablets: too many for my signature to contain. Phone: Moto G
  4. #4  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Try to discharge to 0% and then charge completely

    That happened to me once, from 90% to 0%

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  5. Thread Author  Thread Author    #5  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Should not happen ever though... I called moto support, the guy told me to go into recovery and told me to do a factory data reset. Didn't even offer to help me backup data. I don't think it makes a difference but why not, if it happens again, then I will push them harder.

    Also I said that I logged the battery stats, but honestly the guy seemed more interested in getting me off the phone.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
  6. #6  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Well reported issue - apparently fixed in 4.4.3.

    https://forums.motorola.com/posts/7a7b068df1
  7. Thread Author  Thread Author    #7  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Quote Originally Posted by neu smurph View Post
    Well reported issue - apparently fixed in 4.4.3.

    https://forums.motorola.com/posts/7a7b068df1
    I realize that, but the tech support seemed clueless to the problem. Also, 4.4.3 isn't available to me yet.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
  8. #8  
    Ry
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    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Quote Originally Posted by dpham00 View Post
    I realize that, but the tech support seemed clueless to the problem. Also, 4.4.3 isn't available to me yet.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
    That level of tech support doesn't go that deep.
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  9. Thread Author  Thread Author    #9  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Quote Originally Posted by Ry View Post
    That level of tech support doesn't go that deep.
    Sure but at the same token when I said I had logs, he didn't say, Sure send it to me and I can take a look or something.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
  10. #10  
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    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Had this happen this morning for the first time. (I got my G months ago.)

    Thankfully, I'd read about it, knew what was happening...I ended up unplugging and replugging my phone, and it's back up to 100%. Got there almost instantly.
  11. #11  
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    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    Happened again the other day...hoping 4.4.4 fixes it...whenever that finally makes it to the Verizon Moto G...
  12. #12  

    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    I know you said this is a known issue but this happened a few years ago to my wife's thunderbolt. It was a bad battery. We ordered new batteries and we were back in business. I have no idea your phone had a removable battery but the thread title drew me in.

    Posted via Android Central App
  13. #13  
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    Default Re: Moto G goes from 91% to 0% in a minute, 8% to 100% in a minute

    This is not a bad battery issue. It's a KitKat 4.4.2 bug...reportedly fixed in 4.4.3. That version is being skipped due to an SSL bug, and 4.4.4 will (hopefully) come out for the Moto G versions that never got 4.4.3...

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