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  1. Thread Author  Thread Author    #1  
    D-Caf's Avatar

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    Question Any Moto G purchased from motorola ship?

    Just curious, I ordered a flip cover that was supposed to ship last week (no update yet) and a 16GB US version that should ship this week.

    Haven't heard of anyone else getting theirs shipped so figured I'd ask.

    Has Motorola shipped anything yet?
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  2. #2  
    John-Smith's Avatar

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    Default Re: Any Moto G purchased from motorola ship?

    If you're in the US I don't think they ship until the 11th?

    Off Topic: My Nexus 4 screen broke and I ordered a new screen.. I broke that new one before I could even use it. $150 down the drain!! I can't believe I did that... I'm going to have to bite the bullet though and buy ANOTHER screen for my Nexus 4.. In total it will cost me almost $300 to fix a phone that I could sell for probably only $250..

    Figured I'll just buy a Moto G since it's not much more expensive than getting just the screen for my Nexus 4!

    I was just on Amazon and pre-ordered one. It says they get released on the 11th.
  3. #3  

    Default Re: Any Moto G purchased from motorola ship?

    Yeah, Amazon's been saying the 11th, but buying from Motorola's site directly, they've been saying the 9th (still do, in fact: "Availability: Preorder Dec 9, 2013"). Although my email confirmation said it'd ship "the week of the 9th", so they're being suitably vague.
  4. #4  
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    Default Re: Any Moto G purchased from motorola ship?

    I ordered the Global version, its still compatible with Tmobile. Shipped on the 11/30, got it on 12/3.
  5. #5  

    Default Re: Any Moto G purchased from motorola ship?

    Someone posted this to the XDA forums today:

    I talked to Motorola customer support today. Their warehouse is in Fort Worth, Texas and they have the day off for the snow. They're not shipping today. The woman I spoke to estimated I'd have my phone on the 14th.
  6. Thread Author  Thread Author    #6  
    D-Caf's Avatar

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    Default Re: Any Moto G purchased from motorola ship?

    Well before the 14th or on the 14th (Saturday delivery) would be ok, it's just the lack of info. Of course I still have a missing case that was supposed to ship last week.
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  7. #7  

    Default Re: Any Moto G purchased from motorola ship?

    Quote Originally Posted by strav22 View Post
    I ordered the Global version, its still compatible with Tmobile. Shipped on the 11/30, got it on 12/3.
    Hey, How much does 16GB come up to including taxes ?
  8. #8  
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    Default Re: Any Moto G purchased from motorola ship?

    Quote Originally Posted by wth89 View Post
    Hey, How much does 16GB come up to including taxes ?
    It all depends on your area, was 212 for me.

    Posted via Android Central App
  9. #9  
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    I suppose it's actually good they're being vague with their projected shipping dates in this instance. Better than being disappointed if they can't come through with the expected date. The state of the weather is preventing them from being consistent.

    Posted via Android Central App
  10. #10  

    Default Re: Any Moto G purchased from motorola ship?

    My flip case arrived yesterday, and the Moto site still shows "not shipped" for the status of that order. No phone yet, of course... and now I've got no confidence that they'll tell me when it ships, I expect it to just show up.
  11. #11  
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    Default Re: Any Moto G purchased from motorola ship?

    I ordered mine 12/1 and the Motorola site said it would beginning shipping 12/2 but when I got the confirmation email the new ship date was the week of 12/9.

    I called Motorola yesterday just for a status update and they said its at the warehouse ready to ship and that they are just waiting for FedEx to come pick it up. They said they would email a tracking number when available. So we'll see.

    If I don't get it by the end of the week I'll call back.
  12. #12  
    strav22's Avatar

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    Default Re: Any Moto G purchased from motorola ship?

    If I'm not mistaken, the 12/2 date was for the Global Model. The US model had a 12/9 ship date.

    Moto should have made this clearer, I received my Global model on the 3rd.
  13. Thread Author  Thread Author    #13  
    D-Caf's Avatar

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    Default Re: Any Moto G purchased from motorola ship?

    I called today, and no tracking number provided but they said it was waiting to go to fedex and should be delivered by the 14th at the latest. So I guess I'll wait an see.

    The case I ordered apparently was delivered yesterday afternoon. I didn't see it, and I checked just about the time they said it was delivered, I'll have to go double check.
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  14. #14  

    Default Re: Any Moto G purchased from motorola ship?

    I ordered 12/3, no shipping date yet. However I finally show a charge to my bank today for the full amount instead of the 1.10. Fingers crossed
  15. #15  
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    Default Re: Any Moto G purchased from motorola ship?

    Hmmm... Ordered 16GB US on 11/27, still only have the $1.10 charge from then.

    (edit: See I missed the shift key on $1.10 -- wasn't 41.10. Sorry)
    Last edited by Connervt; 12-11-2013 at 07:00 PM. Reason: typo
  16. #16  

    Default Re: Any Moto G purchased from motorola ship?

    I had originally ordered a 16 GB US version from Motorola directly on the first date it was published here as available (11/27?) and I was charged the full amount right away (not an authorization). Eventually I was able to cancel the order and place one with Amazon instead. Mine still has not shipped from Amazon but still shows estimated delivery of 12/13 but the new order window shows 4 to 6 week wait. Hopefully this is not delayed. Motorola is so clueless with their direct sales and apparently Amazon is not getting good information from them either.
  17. #17  
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    Default Re: Any Moto G purchased from motorola ship?

    I ordered my phone on Thu 11/28 around 10pm, expecting shipment on 11/9. Earlier this week I heard about the weather delays just to my north (in Ft Worth TX), and I just received an email from Motorola (7:08pm CST Wed 2013-12-11). I'll paste it here:

    Hi <my name>,

    As you may have heard, large parts of the United States were hit by winter storm Dion, including our fulfillment center in Fort Worth, Texas. Our operations are still recovering from the storm’s impact while also trying to keep up with the incredible demand for Moto G.

    For these reasons, your phone order wasn’t shipped when we originally estimated. We sincerely apologize for the delay and want you to know that your Moto G will ship by December 17th via a free upgrade to overnight delivery. (We’ll still send you a shipping confirmation with tracking number so you can see a more accurate delivery day/time.)

    We know how excited you are to receive your phone, and we’re so grateful you chose Moto G. Thanks again for your purchase—and for your patience.

    Sincerely,
    The Moto Maker Team

    P.S. - Some customers may see a charge of approximately $1.10 initially on their credit card statement. We’ll then charge the remaining balance once Moto G ships.
  18. #18  
    Connervt's Avatar

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    Default Re: Any Moto G purchased from motorola ship?

    Yep, just got the same email a little while ago.

    Just better get here in time for Christmas - it is a present for my son.

    (of course, he'll have to let me play with it some...)
  19. Thread Author  Thread Author    #19  
    D-Caf's Avatar

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    Default Re: Any Moto G purchased from motorola ship?

    Got the delay email as well. Funny that as early as today they were saying over the phone it would ship to arrive by the 14th. Also I have a pending charge on my credit card from the 10th for the full price, but nothing has hit all the way through yet. And for the record I ordered on the 26th for the US 16GB version.

    My case did arrive, but it's going back. The color is not at all as described or what it looked like on the website (at least on any monitor/screen at my house).
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  20. #20  

    Default Re: Any Moto G purchased from motorola ship?

    My case did arrive, but it's going back. The color is not at all as described or what it looked like on the website (at least on any monitor/screen at my house).
    What color did you get? I was thinking about the "Royal Blue", but after looking for more photos I realized that it was actually just royal blue, and not the neat dark teal-ish color Moto's pics made it look like.
  21. Thread Author  Thread Author    #21  
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    Default Re: Any Moto G purchased from motorola ship?

    Quote Originally Posted by adr551 View Post
    What color did you get? I was thinking about the "Royal Blue", but after looking for more photos I realized that it was actually just royal blue, and not the neat dark teal-ish color Moto's pics made it look like.
    Got the "Cheery" which looks redish, and on the box it came in says red. What the color is closest to is a light shade of pepto-bismol. And not in a good way, think ugly pink.
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  22. #22  

    Default Re: Any Moto G purchased from motorola ship?

    My 16GB US model just came while I was home for lunch. I ordered from Moto on 12/6, got the email the other night saying it should be shipped by 12/17, but never got a shipping notification.
  23. #23  
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    Default Re: Any Moto G purchased from motorola ship?

    Ordered mine 11/27, and all I have is a stinking email from Moto.

    I hate you.
  24. #24  

    Default Re: Any Moto G purchased from motorola ship?

    I place an order on 12/9/13 for two Moto Gs. Christmas presents for the kids. Email confirmation told me that they would ship the week of 12/9/13. With two day delivery, they should be here in plenty of time for Christmas.

    I received an email on 12/11/13 regarding the weather, but:
    "We sincerely apologize for the delay and want you to know that your Moto G will ship by December 14th via a free upgrade to overnight delivery"
    Still should have them well before Christmas.

    They still have not charged me, so I called Motorola tonight and after being on hold for half an hour, I was told that it might ship on 12/16 or 12/17 with an expected delivery date of 12/20/13. That is cutting it a little close.


    Sent from my Nexus 4 using Tapatalk 2
  25. #25  

    Default Re: Any Moto G purchased from motorola ship?

    I was charged on the 11th, but haven't received a shipping notification yet. Of course, I also have a case sitting here with a status of "not yet shipped", so who knows what's going on.
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