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  1. Thread Author  Thread Author    #1  

    Angry Moto G dead after a few days :(

    Hi folks,
    I bought a Moto G for my wife off Amazon recently and she'd only had the phone a few days and this morning she unplugged it from the charger and it was dead - no way of powering it up. This is quite disappointing as it was stacking up to be quite a nice little phone.
    Anyone else had any issues?

    cheers
    Baronne
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Moto G dead after a few days :(

    Quote Originally Posted by Baronne Mouton View Post
    Hi folks,
    I bought a Moto G for my wife off Amazon recently and she'd only had the phone a few days and this morning she unplugged it from the charger and it was dead - no way of powering it up. This is quite disappointing as it was stacking up to be quite a nice little phone.
    Anyone else had any issues?

    cheers
    Baronne
    Welcome to the forums. Have you contacted Motorola yet?

    From a Sprint Moto X using the AC Forums app.

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  3. #3  

    Cool Re: Moto G dead after a few days :(

    Will it boot up when charger re connected?
  4. #4  

    Default Re: Moto G dead after a few days :(

    No issues at all apart from the odd launcher crash that has been discussed in other threads, if it were a design problem then far more people would have posting about it by now...you must have just got a bad phone ?
    From my experience Amazon are really good with dealing with faulty items...and really quick.
  5. #5  

    Default Re: Moto G dead after a few days :(

    Can you do the Volume Down + Power Button combination?
  6. #6  

    Default Re: Moto G dead after a few days :(

    Was she using a Motorola power device?
  7. #7  
    pirarre's Avatar

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    Default Re: Moto G dead after a few days :(

    try using different charger..and let the phone sit for about 10 minutes then try to turn it on. My Moto G, battery completely died. I plugged it into the charger and nothing happened. I tried several outlets and it still wouldn't charge. i then tried a different charger and it worked


    Current Device:
    16GB Moto G
  8. #8  

    Default Re: Moto G dead after a few days :(

    I have tried several chargers, but I didn't have one to provide 2A, just 1A at maximum, and mine didn't wake up. So googling I found a hint to put the device in the freezer and it started to charge. I tried couple of times putting the phone for 3 minutes to "freeze" and wasn't working, so I increase the time, letting 6 and then 8 minutes and voilà, I got the charging screen.

    I put the device over a towel when in the freezer, and after removing from there I cover all the device to decrease condensation.

    It seems very weird, but I found several occurences on web telling to to this with dead notebook batteries, but putting the entire device on freezer seems to be more risky.
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