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  1. Thread Author  Thread Author    #1  

    Default I Can't Update

    I checked system update on my wife's Moto G and I get the following message: Oops! You need a data connection to check for updates. Go to settings> Wi-Fi to setup a connection.

    Any ideas? No sim in the phone yet. I can check Gmail and everything else (Playstore, Weather, etc.) Able to download apps. Would like to update to Kit Kat. Currently have 4.3.
  2. #2  

    Default Re: I Can't Update

    Quote Originally Posted by BobbyTC View Post
    I checked system update on my wife's Moto G and I get the following message: Oops! You need a data connection to check for updates. Go to settings> Wi-Fi to setup a connection.

    Any ideas? No sim in the phone yet. I can check Gmail and everything else (Playstore, Weather, etc.) Able to download apps. Would like to update to Kit Kat. Currently have 4.3.
    thats weird.. I updated my Moto X without a sim..

    have you tried to insert a dummy sim for time being??
    Last edited by still1; 01-02-2014 at 12:46 PM.
    Fancy A Break From Your iPhone? Have an Android Kit Kat
  3. Thread Author  Thread Author    #3  

    Default Re: I Can't Update

    Quote Originally Posted by still1 View Post
    thats weird.. I update my Mot X without a sim..

    have you tried to insert a dummy sim for time being??
    No I have not. Not sure what a dummy sim is.
  4. #4  

    Default Re: I Can't Update

    Quote Originally Posted by BobbyTC View Post
    No I have not. Not sure what a dummy sim is.
    I mean some old sim which was inactivated or even a SIM from your current phone.


    I would use a sim from whatever phone you have on the Moto G..
    Fancy A Break From Your iPhone? Have an Android Kit Kat
  5. Thread Author  Thread Author    #5  

    Default Re: I Can't Update

    Quote Originally Posted by still1 View Post
    I mean some old sim which was inactivated or even a SIM from your current phone.


    I would use a sim from whatever phone you have on the Moto G..
    My wife's old phone has a regular size sim, the Moto G uses a micro sim.
  6. #6  
    Connervt's Avatar

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    Default Re: I Can't Update

    My son's Moto G updated to KitKat almost immediately after he connected to WiFi on Christmas morning. He didn't have a SIM in his phone before then.

    BoobyTC, are you in the US? Global or US model phone?
  7. Thread Author  Thread Author    #7  

    Default Re: I Can't Update

    Quote Originally Posted by Connervt View Post
    My son's Moto G updated to KitKat almost immediately after he connected to WiFi on Christmas morning. He didn't have a SIM in his phone before then.

    BoobyTC, are you in the US? Global or US model phone?
    I'm in the Dominican Republic. Global Model is what I ordered from Amazon.
  8. #8  
    Connervt's Avatar

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    Default Re: I Can't Update

    That's why. Motorola is only pushing updates in the USA for now.
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  9. #9  

    Default Re: I Can't Update

    Sorry, this is kind of way after the fact, but do you have USB Debugging turned on? Try turning it off and then update.
  10. #10  

    Default Re: I Can't Update

    Actually this happened to me too before updating to 4.4 (without a sim), I just restarted and checked again and it worked.

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